Since it's introduction, the pineapple has been internationally recognized as:
A) a widely used vegetable in the South
B) a symbol for food establishments
C) a symbol of hospitality, friendliness, warmth and cheer
D) a gift from sea captains to yacht passengers
Correct Answer:
Verified
Q15: Great service:
A)is not expected by most guests
B)is
Q16: In the hospitality industry, perishability means:
A)it is
Q17: Guest loyalty is:
A)keeping guests happy and returning
Q18: Which of the following would not be
Q19: Moments of truth are:
A)infrequent in the hospitality
Q21: An employee serving a guest will most
Q22: Which of the following could be considered
Q23: A housekeeper cleaning a room, a server
Q24: A _ is someone who receives or
Q25: The _ represents the employees that are
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