Question 1

_____ skills refer to a manager's ability to correctly recognize and define problems and opportunities and to then select an appropriate course of action to solve problems and capitalize on opportunities.

Accepted Answer

The answer of _____ skills refer to a manager's ability...

Question 2

Linear programming, queuing theory, break-even analysis, and simulation are examples of _____ techniques.

Accepted Answer

The answer of Linear programming, queuing theory, break-even analysis, and...

Question 3

Match the following numbered items with the most correct response letter.
A response may be used once, more than once, or not at all.
-Skills necessary to accomplish the specific type of work performed in an organization
A)Conceptual skills
B)Technical skills
C)Communication skills
D)Interpersonal skills
E)Decision-making skills

Accepted Answer

Technical skills are directly related to the specific type of work performed in an organization, as they involve the knowledge and proficiency in a certain specialized field.

Question 4

Which of the following statements is true about the contingency perspective?
A) It states that the organizations which are not influenced by their external environments tend to be more successful than others.
B) It states that effective managerial behavior in one situation cannot always be generalized to other situations.
C) It states that all employees tend to perform better when they are promised higher incentives.
D) It states that the behavior of employees at work is not influenced by social processes.
E) It is a part of the classical perspective of management.

Accepted Answer

The contingency perspective, in contrast, suggests that universal theories cannot be applied to organizations because each organization is unique. Stated differently, effective managerial behavior in one situation cannot always be generalized to other situations.

Question 5

The _____ perspective states that effective managerial behavior in one situation cannot always be generalized to other situations.
A) behavioral
B) scientific management
C) contingency
D) administrative management
E) systems

Accepted Answer

The contingency perspective suggests that appropriate managerial behavior in a given situation depends on, or is contingent on, unique elements in that situation.

Question 6

Improving the quality of products and services tends to increase _____.
A) inertia
B) entropy
C) latency
D) productivity
E) divestment

Accepted Answer

Improving quality tends to increase productivity because making higher-quality products generally results in less waste and rework.

Question 7

Two employees in an organization commit the same offense, and the manager realizes that she will have to take a different approach to correcting the behavior of each employee. In this scenario, the manager understands the concept of the _____ perspective.

Accepted Answer

The answer of Two employees in an organization commit the...

Question 8

Discuss the Hawthorne studies in terms of how they were conducted and what the important results were to management practices.

Accepted Answer

The answer of Discuss the Hawthorne studies in terms of...

Question 9

The _____ perspective places emphasis on individual attitudes.
A) contingency
B) systems
C) quantitative management
D) administrative management
E) behavioral management

Accepted Answer

Behavioral management perspective places emphasis on individual attitudes, behaviors, and group processes and recognized the importance of behavioral processes in the workplace.

Question 10

Describe the four management functions.

Accepted Answer

The answer of Describe the four management functions....

Question 11

_____ managers set overall organizational goals and determine strategy and operating policies.

Accepted Answer

The answer of _____ managers set overall organizational goals and...

Question 12

A group of people working together in a structured and coordinated fashion to achieve a set of goals is called a(n) _____.

Accepted Answer

The answer of A group of people working together in...

Question 13

Which of the following statements is true in the context of contemporary management trends?
A) More and more organizations are using quality as a basis for competition.
B) The service sector of the economy has steadily declined.
C) Younger people entering the workforce over the past 20 to 30 years are more devoted to work and more willing to adapt.
D) The emphasis on business ethics has declined.
E) The emphasis on management of diversity has declined.

Accepted Answer

Quality is an important issue for several reasons. More and more organizations are using quality as a basis for competition.

Question 14

A _____ is simply a conceptual framework for organizing knowledge and providing a blueprint for action.

Accepted Answer

The answer of A _____ is simply a conceptual framework...

Question 15

_____ focuses on the development of mathematical models to study management behavior.

Accepted Answer

The answer of _____ focuses on the development of mathematical...

Question 16

Why do managers study management history and theory?

Accepted Answer

The answer of Why do managers study management history and...

Question 17

Match the following numbered items with the most correct response letter.
A response may be used once, more than once, or not at all.
-Skills necessary to define problems and select appropriate courses of action
A)Conceptual skills
B)Technical skills
C)Communication skills
D)Interpersonal skills
E)Decision-making skills

Accepted Answer

Decision-making skills involve defining problems and selecting appropriate courses of action.

Question 18

_____ skills refer to the manager's abilities both to effectively convey ideas and information to others and to effectively receive ideas and information from others.

Accepted Answer

The answer of _____ skills refer to the manager's abilities...

Question 19

_____ managers implement company policies while also supervising lower-level managers.

Accepted Answer

The answer of _____ managers implement company policies while also...

Question 20

_____ may be reflected along numerous dimensions, but most managers tend to focus on age, gender, ethnicity, and physical abilities and disabilities.

Accepted Answer

The answer of _____ may be reflected along numerous dimensions,...

Quiz 1: Understanding the Managers Job

_____ skills refer to a manager's ability to correctly recognize and define problems and opportunities and to then select an appropriate course of action to solve problems and capitalize on opportunities.

Linear programming, queuing theory, break-even analysis, and simulation are examples of _____ techniques.

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Skills necessary to accomplish the specific type of work performed in an organization

Which of the following statements is true about the contingency perspective?

The _____ perspective states that effective managerial behavior in one situation cannot always be generalized to other situations.

Improving the quality of products and services tends to increase _____.