Question 1

Which of the following is a part of the task environment of organizations?
A) Owners
B) Board of directors
C) Employees
D) Politicians
E) Competitors

Accepted Answer

The task environment consists of specific organizations or groups that affect the organization. It includes competitors, customers, suppliers, strategic partners, and regulators.

Question 2

A diner received many warnings from the local Board of Health regarding the quality of its food. The Board of Health objected to the trans-fats used for frying and the freshness of bread and meat used at the diner. The Board is playing the role of a(n) _____ in the restaurant's environment.
A) competitor
B) customer
C) supplier
D) regulator
E) investor

Accepted Answer

Regulatory agencies are created by the government to protect the public from certain business practices or to protect organizations from one another.

Question 3

Hike and Loiters are two shoe manufacturers. Their products are similar, they are in the same price range, and their consumers keep switching between their products. This makes them:
A) strategic allies.
B) competitors.
C) associates.
D) regulators.
E) suppliers.

Accepted Answer

An organization's competitors are other organizations that compete with it for resources. The most obvious resources that competitors vie for are customer dollars.

Question 4

For a private college, parents of students may be considered part of the _____ dimension of the task environment.
A) supplier
B) competitor
C) regulator
D) strategic partner
E) customer

Accepted Answer

Customers include whoever pays money to acquire an organization's products or services.

Question 5

Jeffry's Foodbar, a locally owned restaurant is experiencing competition from an internationally known chain of fast food restaurants, which has recently started business in its neighborhood. Jeffrey's Foodbar is experiencing a change in its:
A) task environment.
B) internal environment.
C) physical work environment.
D) government regulations.
E) organizational culture.

Accepted Answer

The task environment consists of specific organizations or groups that affect the organization, which includes competitors, customers, suppliers, strategic partners, and regulators.

Question 6

Which of the following is a part of an organization's external environment?
A) Board of directors
B) Physical work environment
C) Inflation
D) Organization's culture
E) Labor unions

Accepted Answer

The external environment is everything outside an organization's boundaries that might affect it.

Question 7

Which of the following is an accurate difference between the task environment and the general environment?
A) The general environment is quite complex, whereas the task environment is very simple.
B) The task environment provides useful information more readily than the general environment.
C) The task environment deals with more abstract dimensions than the general environment.
D) The general environment's impact is short term, whereas that of the task environment is long term.
E) The general environment includes competitors and regulators, whereas that of the task environment includes customers, suppliers, and strategic partners.

Accepted Answer

Although the task environment is also quite, it provides useful information more readily than the general environment because the manager can identify environmental factors of specific interest to the organization, rather than deal with the more abstract dimensions of the general environment.

Question 8

In the external environment of an organization, the _____ environment's impact is often vague, imprecise, and long term.
A) general
B) regulatory
C) physical work
D) cultural
E) competitive

Accepted Answer

Because the general environment's impact is often vague, imprecise, and long term, most organizations tend to focus attention on their task environment, which includes competitors, customers, suppliers, strategic partners, and regulators.

Question 9

A company would to begin business in another country only if the trade relationships with that country are relatively well defined and stable. In the context of general environment, which of the following does this point of view reflect?
A) Task
B) Economic
C) Technological
D) Political-legal
E) Competitive

Accepted Answer

The political-legal dimension of the general environment consists of government regulation of business and the relationship between business and government.

Question 10

_____ are elements of the task environment that have the potential to control, legislate, or otherwise influence an organization's policies and practices.
A) Board members
B) Owners
C) Strategic partners
D) Employees
E) Regulators

Accepted Answer

Regulators are elements of the task environment that have the potential to control, legislate, or otherwise influence an organization's policies and practices.

Question 11

Nonstop is a free instant messaging and voice chat service that allows users to communicate with each other, using a microphone and/or a webcam, over the Internet. Its popularity is increasing and, as a result, the number of people using Chatterbox, another instant texting service, has decreased. Nonstop is a _____ to Chatterbox.
A) competitor
B) supplier
C) customer
D) strategic partner
E) regulator

Accepted Answer

An organization's competitors are other organizations that compete with it for resources. The most obvious resources that competitors vie for are customer dollars.

Question 12

Alex, one of the proprietors of Atlas Corp. is worried.The stock market was not doing well, unemployment was 10 percent, inflation was on the rise again, and government debt was still increasing. These concerns of Alex are related to the _____ dimension of the general environment of Atlas Corp.
A) legal
B) sociocultural
C) technological
D) political
E) economic

Accepted Answer

The economic dimension of an organization's general environment is the overall health and vitality of the economic system in which the organization operates.

Question 13

The set of broad dimensions and forces in an organization's surroundings that determines its overall context is called the:
A) task environment.
B) general environment.
C) physical work environment.
D) regulatory environment.
E) ethical environment.

Accepted Answer

The general environment is the set of broad dimensions and forces in an organization's surroundings that determines its overall context.

Question 14

Ralph Corp. and Swan Inc. are strategic partners. In this context, which of the following statements is most accurate?
A) Ralph and Swan produce the same goods and share the same market.
B) Ralph procures and provides all the raw materials and labour used by Swan for production.
C) Ralph purchases raw materials from Swan in large volumes and uses it to manufacture its products for retail sale.
D) Ralph sells Swan's merchandise at its stores and Swan promotes Ralph stores in its advertisements.
E) Ralph has been using the media to call attention to the negative impact of using Swan's products.

Accepted Answer

Strategic partners are two or more companies that work together in joint ventures or other partnerships.

Question 15

Organizations that provide resources to other organizations are known as:
A) suppliers.
B) competitors.
C) regulators.
D) interest groups.
E) importers.

Accepted Answer

Suppliers are organizations that provide resources for other organizations.

Question 16

Canyon LLC, a television manufacturing company, is about to launch its smart TV. The television will come with a built-in web browser by a company called Wayfarer Inc. to access Internet. Canyon is Wayfarer's _____.
A) strategic partner
B) business rival
C) franchisee
D) supplier
E) owner

Accepted Answer

Strategic partners are two or more companies that work together in joint ventures or other partnerships. Strategic partnerships help companies get the expertise they lack from other companies.

Question 17

In Asia, consumers have historically had an aversion to debt. However, in recent years credit card use has grown significantly, supported by aggressive marketing and government policies in the region to promotegrowth in the region.This example comprises the _____ dimensionof an organization's general environment.
A) economic
B) technological
C) sociocultural
D) political-legal
E) task

Accepted Answer

The economic dimension of an organization's general environment is the overall health and vitality of the economic system in which the organization operates.

Question 18

Which of the following is a concern of the economic dimension of an organization's general environment?
A) Organization's policies and practices
B) Inflation, interest rates, and unemployment
C) Tools, methods, and technology
D) Government regulations
E) Offices, production facilities, and cafeteria

Accepted Answer

The economic dimension of an organization's general environment is the overall health and vitality of the economic system in which the organization operates.. Particularly important economic factors for business are general economic growth, inflation, interest rates, and unemployment.

Question 19

The _____ dimension of the general environment consists of government regulation of business and the relationship between business and government.
A) technological
B) task
C) political-legal
D) competitive
E) socio-economic

Accepted Answer

The political-legal dimension of the general environment consists of government regulation of business and the relationship between business and government.

Question 20

A business manufactures top-of-the-line cabinets. The _____ dimension of its general environment includes computer-assisted design software that helps to convert wood and people's idea into lovely, functional cabinets.
A) legal
B) sociocultural
C) technological
D) political
E) economic

Accepted Answer

The technological dimension of the general environment is made up of the methods available for converting resources into products or services.

Quiz 2: The Environment of Organizations and Managers

Which of the following is a part of the task environment of organizations?

A diner received many warnings from the local Board of Health regarding the quality of its food. The Board of Health objected to the trans-fats used for frying and the freshness of bread and meat used at the diner. The Board is playing the role of a(n) _____ in the restaurant's environment.

Hike and Loiters are two shoe manufacturers. Their products are similar, they are in the same price range, and their consumers keep switching between their products. This makes them:

For a private college, parents of students may be considered part of the _____ dimension of the task environment.

Jeffry's Foodbar, a locally owned restaurant is experiencing competition from an internationally known chain of fast food restaurants, which has recently started business in its neighborhood. Jeffrey's Foodbar is experiencing a change in its:

Which of the following is a part of an organization's external environment?

Which of the following is an accurate difference between the task environment and the general environment?

In the external environment of an organization, the _____ environment's impact is often vague, imprecise, and long term.

A company would to begin business in another country only if the trade relationships with that country are relatively well defined and stable. In the context of general environment, which of the following does this point of view reflect?

_____ are elements of the task environment that have the potential to control, legislate, or otherwise influence an organization's policies and practices.

Alex, one of the proprietors of Atlas Corp. is worried.The stock market was not doing well, unemployment was 10 percent, inflation was on the rise again, and government debt was still increasing. These concerns of Alex are related to the _____ dimension of the general environment of Atlas Corp.

The set of broad dimensions and forces in an organization's surroundings that determines its overall context is called the:

Ralph Corp. and Swan Inc. are strategic partners. In this context, which of the following statements is most accurate?

Organizations that provide resources to other organizations are known as:

Canyon LLC, a television manufacturing company, is about to launch its smart TV. The television will come with a built-in web browser by a company called Wayfarer Inc. to access Internet. Canyon is Wayfarer's _____.

Which of the following is a concern of the economic dimension of an organization's general environment?

The _____ dimension of the general environment consists of government regulation of business and the relationship between business and government.

A business manufactures top-of-the-line cabinets. The _____ dimension of its general environment includes computer-assisted design software that helps to convert wood and people's idea into lovely, functional cabinets.