Question 1

In automation, _____ is the flow of information from the machine back to the sensor.
A) feedback
B) agrimation
C) input instruction
D) design
E) control mechanism

Accepted Answer

Feedback is the flow of information from the machine back to the sensor.

Question 2

Which of the following uses computers to design parts and complete products and to simulate performance so that prototypes need not be constructed?
A) Computer-aided automation
B) Computerized robotics
C) Agrimation
D) Computer-aided design
E) Flexible manufacturing systems

Accepted Answer

Computer-aided design (CAD) is the use of computers to design parts and complete products and to simulate performance so that prototypes need not be constructed.

Question 3

Which of the following statements about manufacturing technology is true?
A) Computer-assisted manufacturing generates resistance.
B) Computer-aided design systems are always reliable.
C) Computer-integrated manufacturing systems are inexpensive.
D) Computer-aided design systems are very simple.
E) Computer-assisted manufacturing is the same as automation.

Accepted Answer

Computer-assisted manufacturing is not without disadvantages. Because they represent fundamental change, they also generate resistance.

Question 4

_____ include robotic work units or workstations, assembly lines, and robotic carts or some other form of computer-controlled transport system to move material as needed from one part of the system to another.
A) Agrimations
B) Flexible manufacturing systems
C) Call-center systems
D) Computer-aided design technologies
E) Expert systems

Accepted Answer

Flexible manufacturing systems (FMSs) usually have robotic work units or workstations, assembly lines, and robotic carts or some other form of computer-controlled transport system to move material as needed from one part of the system to another.

Question 5

_____ layouts are used when families of products can follow similar flow paths.
A) Product
B) Cellular
C) Random
D) Fixed-position
E) Process

Accepted Answer

Cellular layouts are used when families of products can follow similar flow paths.

Question 6

Eagle Inc. makes golf clubs. Each set has up to 12 clubs and each club in the set is slightly different from the other. Which of the following types of layout does Eagle's manufacturing plant have?
A) Product layout
B) Cellular layout
C) Fixed-position layout
D) Random layout
E) Process layout

Accepted Answer

Cellular layouts are used when families of products can follow similar flow paths.

Question 7

In automation, _____ are the parts of the system that gather information and compare it to preset standards.
A) feedback systems
B) sensors
C) robots
D) mechanical arms
E) control mechanisms

Accepted Answer

In automation, sensors are the parts of the system that gather information and compare it to preset standards.

Question 8

In automation, which of the following sends instructions to the automatic machine?
A) Feedback
B) Sensors
C) Agrimation
D) Steering system
E) Control mechanism

Accepted Answer

The control mechanism is the device that sends instructions to the automatic machine.

Question 9

In a toy manufacturing factory, the employees are stationed along the assembly line. As a toy moves along the assembly line, each employee stationed there adds a particular part to the toy. The toy factory has a _____ layout.
A) process
B) cellular
C) fixed-point
D) product
E) distributed

Accepted Answer

A product layout is appropriate when large quantities of a single product are needed. A straight-line flow of work is best for a product when a specific task is performed at each workstation as each unit flows past.

Question 10

Dina works in a residential construction company. She travels to the job site to build a house. The residential construction company is an example of a _____ layout.
A) product
B) cellular
C) random
D) fixed-position
E) process

Accepted Answer

The fixed-position layout is used when the organization is creating a few very large and complex products.

Question 11

_____ is also called procurement.
A) Automation
B) Purchasing management
C) Inventory Management
D) Materials control
E) Quality control

Accepted Answer

Purchasing management is also called procurement.

Question 12

The _____ layout is used when the organization is creating a few very large and complex products.
A) product
B) cellular
C) fixed-position
D) process
E) distributed

Accepted Answer

The fixed-position layout is used when the organization is creating a few very large and complex products.

Question 13

Which of the following is true of automation?
A) The development of automation has created jobs across all industries.
B) Automated machines make more errors.
C) Automation discourages innovation.
D) Automation helps to improve products and services.
E) Automation was the earliest step in the development of machines and machine-controlling devices.

Accepted Answer

Because automated machines operate quickly and make few errors, they increase the amount of work that can be done. Thus automation helps to improve products and services and fosters innovation.

Question 14

A(n) _____ is any artificial device that is able to perform functions ordinarily thought to be appropriate for human beings.
A) transformer
B) expert system
C) resistor
D) robot
E) just-in-time inventory system

Accepted Answer

A robot is any artificial device that is able to perform functions ordinarily thought to be appropriate for human beings.

Question 15

_____ layouts are used in operations settings that create or process a variety of products.
A) Product
B) Cellular
C) Random
D) Fixed-position
E) Process

Accepted Answer

Process layouts are used in operations settings that create or process a variety of products.

Question 16

_____ is the process of managing operations control, resource acquisition and purchasing, and inventory to improve overall efficiency and effectiveness.
A) Supply-chain management
B) Technology management
C) Design management
D) Quality control
E) Productivity control

Accepted Answer

Supply chain management can be defined as the process of managing operations control, resource acquisition and purchasing, and inventory so as to improve overall efficiency and effectiveness.

Question 17

EduCool is a web-based student information system. It allows parents to follow their child's performance online. It includes grades, attendance, assignments, and student data on a daily basis. EduCool is an example of:
A) advancement in service technology.
B) advancement in manufacturing technology.
C) computer-aided manufacturing.
D) computer aided design.
E) computer-assisted technology.

Accepted Answer

Service technology is changing rapidly and it is moving more and more toward automated systems and procedures. A service organization is one that transforms resources into an intangible output and creates time or place utility for its customers.

Question 18

Which of the following is true of computer-integrated manufacturing (CIM)?
A) It is a simple tool.
B) It is very different from computer-aided manufacturing.
C) In CIM, adjustment of machine placements and settings is manual.
D) It is a powerful management control tool.
E) It is a form of service technology.

Accepted Answer

Because the network can access the company's other information systems, computer-integrated manufacturing (CIM) is both a powerful and a complex management control tool.

Question 19

Which of the following is concerned with buying the materials and resources needed to produce products and services?
A) Automation
B) Purchasing management
C) Inventory Management
D) Materials control
E) Quality control

Accepted Answer

Purchasing management is concerned with buying the materials and resources needed to produce products and services.

Question 20

Which of the following uses robot harvesters to pick fruit from a variety of trees?
A) Agrimation
B) Flexible manufacturing systems
C) Supply chain management
D) Computer--assisted manufacturing
E) Benchmarking

Accepted Answer

Automated farming, called agrimation, uses robot harvesters to pick fruit from a variety of trees.

Quiz 15: Managing Operations, Quality, and Productivity

In automation, _____ is the flow of information from the machine back to the sensor.

Which of the following uses computers to design parts and complete products and to simulate performance so that prototypes need not be constructed?

Which of the following statements about manufacturing technology is true?

_____ include robotic work units or workstations, assembly lines, and robotic carts or some other form of computer-controlled transport system to move material as needed from one part of the system to another.

_____ layouts are used when families of products can follow similar flow paths.

Eagle Inc. makes golf clubs. Each set has up to 12 clubs and each club in the set is slightly different from the other. Which of the following types of layout does Eagle's manufacturing plant have?

In automation, _____ are the parts of the system that gather information and compare it to preset standards.

In automation, which of the following sends instructions to the automatic machine?

In a toy manufacturing factory, the employees are stationed along the assembly line. As a toy moves along the assembly line, each employee stationed there adds a particular part to the toy. The toy factory has a _____ layout.

Dina works in a residential construction company. She travels to the job site to build a house. The residential construction company is an example of a _____ layout.

_____ is also called procurement.

The _____ layout is used when the organization is creating a few very large and complex products.

Which of the following is true of automation?

A(n) _____ is any artificial device that is able to perform functions ordinarily thought to be appropriate for human beings.

_____ layouts are used in operations settings that create or process a variety of products.

_____ is the process of managing operations control, resource acquisition and purchasing, and inventory to improve overall efficiency and effectiveness.

EduCool is a web-based student information system. It allows parents to follow their child's performance online. It includes grades, attendance, assignments, and student data on a daily basis. EduCool is an example of:

Which of the following is true of computer-integrated manufacturing (CIM) ?

Which of the following is concerned with buying the materials and resources needed to produce products and services?

Which of the following uses robot harvesters to pick fruit from a variety of trees?