Which of the following statements is correct?
A) Credence qualities are based on an evaluation of the service provider's trustworthiness, integrity and professionalism.
B) Services can enjoy the protection of legal patents.
C) Search qualities enable a service to be evaluated during or after purchase.
D) Experience qualities enable a service to be evaluated prior to purchase.
E) None of the options listed.
Correct Answer:
Verified
Q32: Services high in credence qualities include:
A) furniture
Q33: In line with the five common dimensions
Q34: Because services are typically _ and frequently
Q35: Consumer's rating their likelihood to recommend a
Q36: The airline Jetstar charges passengers extra for
Q38: Dining at a restaurant or going to
Q39: A person who has been a regular
Q40: A small- to medium-sized business engages the
Q41: Airlines such as Singapore Airlines regularly measure
Q42: McDonalds understands that the most important prerequisite
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