Question 1

Companies typically are presented with many ________ projects for solving problems and improving performance.

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The answer of Companies typically are presented with many ________...

Question 2

The ________ is supervised by a project management group composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

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The answer of The ________ is supervised by a project...

Question 3

Some information systems projects are highly uncertain,especially investments in IT ________.

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The answer of Some information systems projects are highly uncertain,especially...

Question 4

The ________ approach argues that an organization's information requirements are determined by a small number of critical success factors (CSFs)of managers.

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The answer of The ________ approach argues that an organization's...

Question 5

A very large percentage of information systems projects stumble because the process of organizational ________ surrounding systems development was not properly addressed.

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The answer of A very large percentage of information systems...

Question 6

Cash inflows take the form of ________ sales of more products (for reasons such as new products,higher quality,or increasing market share)or reduced costs in production and operations.

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The answer of Cash inflows take the form of ________...

Question 7

Many companies' information systems investment decisions do not adequately consider ________ from organizational disruptions created by a new system,such as the cost to train end users,the impact that users' learning curves for a new system have on productivity,or the time managers need to spend overseeing new system-related changes.

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The answer of Many companies' information systems investment decisions do...

Question 8

The project risk rises if the project team and the information system staff lack the required ________ expertise.

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The answer of The project risk rises if the project...

Question 9

________ use the concept of options valuation borrowed from the financial industry.

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The answer of ________ use the concept of options valuation...

Question 10

Various project management,requirements gathering,and planning methodologies have been developed for specific categories of ________ problems.

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The answer of Various project management,requirements gathering,and planning methodologies have...

Question 11

________ models are one of several techniques used to measure the value of investing in long-term capital investment projects.

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The answer of ________ models are one of several techniques...

Question 12

A ________ lists project activities and their corresponding start and completion dates.

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The answer of A ________ lists project activities and their...

Question 13

The ________ is the catalyst for the entire change process and is responsible for ensuring that all parties involved accept the changes created by a new system.

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The answer of The ________ is the catalyst for the...

Question 14

The information systems steering committee is the ________ management group with responsibility for systems development and operation.

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The answer of The information systems steering committee is the...

Question 15

Even if a system project supports a firm's strategic goals and meets user information requirements,it needs to be a good ________ for the firm.

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The answer of Even if a system project supports a...

Question 16

Information systems project costs also include the cost of ________,software,and work space.

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The answer of Information systems project costs also include the...

Question 17

Capital budgeting methods rely on measures of cash flows into and out of the firm;capital projects ________ those cash flows.

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The answer of Capital budgeting methods rely on measures of...

Question 18

The ________ the project-as indicated by the dollars spent,the size of the implementation staff,the time allocated for implementation,and the number of organizational units affected-the greater the risk.

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The answer of The ________ the project-as indicated by the...

Question 19

Projects with challenging and complex technology for users to master benefit from internal ________.

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The answer of Projects with challenging and complex technology for...

Question 20

________ inventories all of the organization's information systems projects and assets,including infrastructure,outsourcing contracts,and licences.

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The answer of ________ inventories all of the organization's information...

Quiz 14: Project Management, business Value, and Managing Change