Darren is an average performing employee but he has very poor attendance. Because of his attendance problem his supervisor has scored him lower in other areas of his evaluation such as customer service skills and problem solving, although he does a satisfactory job at these things. His supervisor has committed which rating error?
A) Strictness
B) Contrast
C) Horn
D) Recency
E) Halo

Question

Quizplus · Accepted Answer

The supervisor has committed the "Horn" error, which occurs when a negative characteristic (in this case, poor attendance) unfairly influences the evaluation of other unrelated areas (like customer service skills and problem solving).

Darren Is an Average Performing Employee but He Has Very