Ellen's job as receptionist primarily involves answering the phones for a busy law office. In addition she types correspondence, maintains files, keeps inventory and orders office supplies, and also provides coverage when the executive secretary is off periodically. Based on this information how might you most likely weight each of her job dimensions?
A) Phones 85%, Clerical work 5%, Supplies 5%, Coverage 5%
B) Phones 30%, Clerical work 50%, Supplies 5%, Coverage 15%
C) Phones 60%, Clerical work 25%, Supplies 10%, Coverage 5%
D) Phones 25%, Clerical work 25%, Supplies 25%, Coverage 25%
E) Phones 50%, Clerical work 10%, Supplies 35%, Coverage 5%

Question

Quizplus · Accepted Answer

Ellen's primary role is to answer the phones for a busy law office, so this dimension should be weighed heavily. Clerical work and the other tasks mentioned are also important, but not as critical as the phones. Therefore, the most appropriate weight combination is: Phones 60%, Clerical work 25%, Supplies 10%, Coverage 5%.

Ellen's Job as Receptionist Primarily Involves Answering the Phones for a Busy