John needs to meet with Alice to discuss her performance evaluation. Alice, an older, long-term employee, is a satisfactory employee but her performance has be declining since the new equipment and computer software was installed. She is not generally an open minded person and tends to "shut down" when someone tries to discuss concerns with her. What might John want to consider doing to ensure he has an effective meeting with her?
A) Ask Alice how she thinks things are going and ask how she feels about the new equipment and software.
B) Consider that Alice has perfect attendance, is very professional towards coworkers and customers, offers to work late and volunteers to help others when they get behind.
C) Tell Alice that perhaps she should consider a position that does not involve as much direct involvement with technology and look for something more suitable for her age and limitations.
D) A and B are correct.
E) All of the above are correct.

Question

Quizplus · Accepted Answer

John should consider both asking Alice for her perspective on her performance and the new equipment/software (A), and acknowledging her strengths such as perfect attendance and professionalism (B). This approach encourages open communication and focuses on positive aspects of her work, which can make the conversation about performance more constructive. Suggesting a position change based on age and limitations (C) could be seen as discriminatory and is not a constructive approach to addressing the issue.

John Needs to Meet with Alice to Discuss Her Performance