Jim, the store manager, tends to rate all of his employees very harshly regardless of their actual performance level. This means Jim tends to commit the error of central tendency.

Question

Quizplus · Accepted Answer

Jim's behavior is an example of severity error, not central tendency. Severity error occurs when a rater consistently rates employees more harshly than their performance warrants. Central tendency would mean rating most employees as average regardless of their actual performance.

Jim, the Store Manager, Tends to Rate All of His