Question 1

By including such a large number of components,the skills approach and its models are criticized for ______.
A) being too similar to previously detailed approaches to leadership
B) stressing the value of developing specific skills
C) the range of skills extending beyond the boundaries of leadership
D) not making leadership readily available to all

Accepted Answer

The skills approach and its models are criticized for including an extensive range of components that go beyond the boundaries of leadership. This makes it difficult to discern between the skills needed for effective leadership and those needed in other areas of management or work.

Question 2

Who developed a capability model that includes individual attributes,competencies,and leadership outcomes?
A) Katz
B) Stogdill
C) Goleman
D) Mumford et al.

Accepted Answer

Mumford et al. developed a capability model that includes individual attributes (e.g. personality traits), competencies (e.g. problem-solving abilities), and leadership outcomes (e.g. goal achievement). Katz developed a theory of managerial skills, Stogdill contributed to the trait approach to leadership, and Goleman developed the theory of emotional intelligence, but none of them developed a capability model that includes all three components mentioned in the question.

Question 3

The individual attributes factor in the skills model suggests ______.
A) that complex problem-solving is not difficult
B) that traits are not important to leadership
C) that the skills model is not just a competency-based model
D) motivation plays little to no role within the model

Accepted Answer

The individual attributes factor in the skills model suggests that the skills model is not just a competency-based model. It emphasizes the importance of individual traits, such as self-awareness, confidence, and conscientiousness, in combination with skills and knowledge for effective leadership. Option A is incorrect, as complex problem-solving is considered a fundamental skill within the skills model. Option B is also incorrect, as traits are an essential part of the individual attributes factor. Lastly, option D is incorrect, as motivation is a critical component of the skills model, as leaders need to be motivated and able to motivate others towards achieving common goals.

Question 4

Birds hitting a plane on takeoff causing engine failure in flight is an example of what component of the skills model by Mumford?
A) competencies
B) individual attributes
C) career experiences
D) environmental influence

Accepted Answer

Environmental influence refers to external factors that affect a person's performance, such as weather, equipment failures, or other unforeseen events. In this case, the bird strike is an example of an environmental influence that caused the engine failure.

Question 5

Jim is a district manager of Wendy's in west Michigan.when he hires people,the most important thing he looks for is whether people are good problem solvers.
A) Jim is using the trait approach
B) Jim is using Katz's skills approach
C) Jim is using the Mumford skills model
D) Jim is using the style approach

Accepted Answer

The Mumford skills model emphasizes problem solving as a key skill for effective management. Jim's focus on problem-solving abilities aligns with this approach. The trait approach focuses on identifying personality traits that are associated with effective leadership, while Katz's skills approach focuses on three types of skills: technical, human, and conceptual. The style approach emphasizes leadership styles and how they impact organizational outcomes. None of these approaches directly align with Jim's emphasis on problem-solving abilities. Therefore, C is the best answer.

Question 6

The environmental influences listed are all external,with the exception of ______.
A) hurricane damage
B) closure of major supplier
C) highly competent employees
D) federal government policy change

Accepted Answer

Highly competent employees are an internal factor, as they are part of the organization and its workforce. The other options are external factors that can impact the organization but are not directly controlled by it.

Question 7

Pat Smith is human resources director for a large bank.Her major goal is to find a person who has developed their ability to effectively work with others in solving organizational problems.Pat is basing her selections on ______.
A) the great person approach
B) the trait approach
C) the skills approach
D) leader emergence theory

Accepted Answer

Pat's focus on finding a candidate with the ability to effectively work with others in solving organizational problems suggests that she is utilizing the skills approach to leadership, which emphasizes the importance of identifying and selecting individuals with specific skills and competencies that are necessary to be an effective leader. The other options (A, B, and D) do not align with Pat's approach.

Question 8

In the skills model,which of these is a general cognitive ability?
A) knowledge
B) information processing
C) motivation
D) intellectual ability acquired over time

Accepted Answer

Information processing is a general cognitive ability that refers to the capacity to learn and apply information to solve problems or complete tasks. It includes skills such as attention, memory, and perception. The other choices are not considered general cognitive abilities within the skills model.

Question 9

Which of the following is not an example of an internal environmental influence that can affect leadership outcomes?
A) skill level of employees
B) gender ratio of employees
C) up-to-date technology
D) an economic recession

Accepted Answer

An economic recession is an example of an external environmental influence that can affect leadership outcomes. The skill level of employees, gender ratio of employees, and up-to-date technology are all examples of internal environmental influences.

Question 10

The abilities that help a leader to work effectively with subordinates,peers,and superiors to accomplish the organizational goal.
A) technical skills
B) conceptual skills
C) human skills
D) problem-solving skills

Accepted Answer

Human skills refer to the ability of a leader to work effectively with subordinates, peers, and superiors. It involves the skills of communication, teamwork, motivation, and conflict resolution. Technical skills are essential for specific tasks, conceptual skills are necessary for strategic planning and decision making, and problem-solving skills are required for handling complex problems. However, human skills are the most crucial abilities for a leader to work effectively with people and achieve organizational goals.

Question 11

All of the following environmental influences are external except ______.
A) slow Internet
B) traffic
C) computer network crash
D) inexperienced followers

Accepted Answer

Inexperienced followers are considered an internal environmental influence because they are part of an organization's internal human resources, unlike slow Internet, traffic, and computer network crashes, which are external factors.

Question 12

Which of these statements about the skills approach is false?
A) describes leadership as something that is available to everyone
B) it is applicable to leaders at all levels within the organization
C) it clearly predicts how variations in social judgment and problem-solving skills affect performance
D) knowledge about and ability to work with people is important in this approach

Accepted Answer

The skills approach does not clearly predict how variations in social judgment and problem-solving skills affect performance. It emphasizes the importance of possessing certain skills for effective leadership, but it does not offer clear predictions about how those skills will impact performance in different situations.

Question 13

Bill is in charge of hiring a new manager for the first shift on the production line.according to Katz's model,bill should be looking for a person with ______.
A) problem-solving skills
B) cognitive ability
C) social judgment skills
D) technical skills

Accepted Answer

According to Katz's model, technical skills are the priority for first-line managers who are responsible for overseeing production operations. While problem-solving skills, cognitive ability, and social judgment skills are also valuable, they are not as critical for success in this type of role.

Question 14

Which of the following is not a competency in the skills model?
A) problem-solving skills
B) cognitive ability
C) social judgment skills
D) knowledge

Accepted Answer

The skills model includes three competencies: technical, human, and conceptual. These competencies are supported by individual attributes, which include attributes such as cognitive ability and knowledge. Problem-solving skills and social judgment skills are examples of technical and human competencies, respectively. Therefore, the correct answer is B, cognitive ability.

Question 15

The two leadership outcomes outlined in the skills model are ______.
A) effective problem solving and performance
B) motivation and personality
C) knowledge and social judgment skills
D) problem-solving skills and cognitive ability

Accepted Answer

The skills model of leadership specifically identifies effective problem solving and performance as the two primary outcomes of successful leadership. This model emphasizes the capabilities that enable a leader to be effective, including problem-solving skills and the ability to perform well in their role.

Question 16

The environmental influences listed are all internal with the exception of ______.
A) access to technology
B) flooding of the office
C) highly competent followers
D) limited office space

Accepted Answer

Flooding of the office is an external environmental influence, while the others are internal factors related to resources, personnel, and space within an organization.

Question 17

According to Katz,the most important leadership skills for lower-levels of management are ______.
A) technical skills
B) problem-solving skills
C) technical, human, and conceptual skills
D) technical and human skills

Accepted Answer

Katz's three essential management skills are technical, human, and conceptual. However, he argued that lower-level managers require mainly technical and human skills. Technical skills are essential for understanding specific tasks and operations, while human skills are necessary for managing people and interacting with others on a personal level. Therefore, option D (technical and human skills) is the best choice.

Question 18

Within an organization,the employees in the information technology department are crucial for the success of the organization due to their ______.
A) social judgment skills
B) problem-solving skills
C) conceptual skills
D) technical skills

Accepted Answer

The information technology department deals with technical aspects of the organization like system management, database management, networking, and cybersecurity. Technical skills are essential for the employees in this department to diagnose and fix technical problems promptly. Therefore, technical skills are crucial for the success of the organization.

Question 19

Which of the following attributes begins to decline in later adulthood?
A) personality
B) motivation
C) crystallized cognitive ability
D) general cognitive ability

Accepted Answer

General cognitive ability, which includes processes like memory, reasoning, and problem-solving skills, tends to decline in later adulthood. Crystallized cognitive ability, which involves knowledge and skills accumulated over a lifetime, generally remains stable or can even improve with age. Personality and motivation do not inherently decline with age but can be influenced by health and environmental factors.

Question 20

In the skills model,crystallized cognitive ability refers to ______.
A) intelligence quotient
B) intellectual ability acquired over time
C) motivation
D) effectiveness

Accepted Answer

Crystallized cognitive ability refers to intellectual abilities that are acquired over time through experience and education. This includes skills such as language comprehension, reading comprehension, general knowledge, and mathematical reasoning. Crystallized cognitive ability is dependent on factors such as education, socialization, and culture, and is seen as a measure of accumulated knowledge and skills.

Quiz 3: Skills Approach

By including such a large number of components,the skills approach and its models are criticized for ______.

Who developed a capability model that includes individual attributes,competencies,and leadership outcomes?

The individual attributes factor in the skills model suggests ______.

Birds hitting a plane on takeoff causing engine failure in flight is an example of what component of the skills model by Mumford?

Jim is a district manager of Wendy's in west Michigan.when he hires people,the most important thing he looks for is whether people are good problem solvers.

The environmental influences listed are all external,with the exception of ______.

Pat Smith is human resources director for a large bank.Her major goal is to find a person who has developed their ability to effectively work with others in solving organizational problems.Pat is basing her selections on ______.

In the skills model,which of these is a general cognitive ability?

Which of the following is not an example of an internal environmental influence that can affect leadership outcomes?

The abilities that help a leader to work effectively with subordinates,peers,and superiors to accomplish the organizational goal.

All of the following environmental influences are external except ______.

Which of these statements about the skills approach is false?

Bill is in charge of hiring a new manager for the first shift on the production line.according to Katz's model,bill should be looking for a person with ______.

Which of the following is not a competency in the skills model?

The two leadership outcomes outlined in the skills model are ______.

The environmental influences listed are all internal with the exception of ______.

According to Katz,the most important leadership skills for lower-levels of management are ______.

Within an organization,the employees in the information technology department are crucial for the success of the organization due to their ______.

Which of the following attributes begins to decline in later adulthood?

In the skills model,crystallized cognitive ability refers to ______.