Question 1

Wenayton, a company that manufactures and supplies ceramic kitchenware, uses broken and rejected pieces of ceramics to design its office interiors. It also uses novel ways to utilize solar energy for interior lighting. This scenario best illustrates _____.
A) organizational innovation
B) corporate entropy
C) reverse engineering
D) agile development

Accepted Answer

The scenario describes an example of organizational innovation, where a company is using creative and unique ways to solve problems and improve their operations. They are using rejected pieces of ceramics for office interiors and finding innovative ways to use solar energy, which demonstrates a spirit of ingenuity and resourcefulness.

Question 2

Waltert, a cell phone manufacturer, has been the market leader in the country of Besmagia ever since cell phones were introduced in the country. None of the other domestic or foreign cell phone brands have been able to match the high quality and low price that Waltert's products offer. In the context of innovation streams, Waltert most likely has a _____.
A) fixed working capital
B) distinctive competence
C) fiduciary responsibility
D) matrix organization structure

Accepted Answer

Waltert's ability to produce high quality cell phones at a low price that is unmatched by its competitors suggests that it has a distinctive competence, which is a unique strength or advantage that sets it apart from other firms in the industry. The other options - fixed working capital, fiduciary responsibility, and matrix organizational structure - do not seem relevant to Waltert's success as a market leader in cell phone manufacturing.

Question 3

In the context of resistance to change, _____ is the use of formal power and authority to force others to change.
A) refreezing
B) unfreezing
C) coercion
D) negotiation

Accepted Answer

Coercion refers to using formal power and authority to force others to change, and is often seen as an ineffective and unethical way to overcome resistance to change. Refreezing refers to stabilizing changes and incorporating them into the organization's culture, while unfreezing refers to preparing individuals and organizations for change. Negotiation involves finding a mutually beneficial solution through dialogue and compromise.

Question 4

The compression approach to innovation assumes that innovation is occurring within a highly uncertain environment and that the key to fast product innovation is to use intuition, flexible options, and hands-on experience to reduce uncertainty and accelerate learning and understanding.

Accepted Answer

The answer of The compression approach to innovation assumes that...

Question 5

The standalone scanners and printers at Indentom, a law firm, have been replaced with all-in-one printers that perform the functions of printing, scanning, and photocopying. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
A) Technological singularity
B) Technological lockout
C) Technological substitution
D) Technological determinism

Accepted Answer

This scenario best illustrates technological substitution, which involves the replacement of an existing technology with a newer, more advanced one that performs the same function. The standalone scanners and printers were replaced with all-in-one printers that can perform the same functions, thereby substituting the old technology with the new one.

Question 6

The chefs at Lorifusion, a continental restaurant, are given the freedom to try out new ways of presenting their dishes. This helps them avoid monotony and encourages them to innovate. The employees believe that this challenges their skills and keeps them interested and motivated. In the context of managing sources of innovation, which of the following concepts does this scenario best illustrate?
A) A creative work environment
B) Generational change
C) Technological lockout
D) A compression approach to innovation

Accepted Answer

The scenario portrays a creative work environment, which allows the chefs to try out new ways of presenting their dishes, encouraging innovation, and keeping employees motivated. A creative work environment is an approach to managing innovation sources that fosters creativity, experimentation, and risk-taking to develop unique and innovative ideas.

Question 7

In the context of organizational decline, which of the following is true of the crisis stage?
A) Key managers fail to recognize the internal or external changes that will harm their organizations.
B) Management recognizes the need to change but still takes no action.
C) Companies lack the resources to fully change how they run their businesses.
D) Management announces belt-tightening plans designed to cut costs and restore profits.

Accepted Answer

The answer of In the context of organizational decline, which...

Question 8

In terms of change tools and techniques, the General Electric workout is a special kind of results-driven change.

Accepted Answer

The General Electric workout is a results-driven change methodology that involves intensive team problem-solving sessions to identify and implement solutions. It is considered a change tool and technique that drives organizational improvement and transformation.

Question 9

Organizational development takes a short-range approach to change, and it assumes that top-management support is necessary for the change to succeed.

Accepted Answer

Organizational development typically takes a long-range approach to change, focusing on continuous improvement and development over time, rather than short-term fixes.

Question 10

Nearly all technology cycles follow a typical S-curve pattern of innovation.

Accepted Answer

The S-curve pattern of innovation is a common phenomenon observed in the field of technology, where there is a slow start, followed by rapid growth and eventually a plateau. This cycle can be observed in the development of many technological innovations, from the earliest inventions like the wheel, to modern-day technologies like smartphones and artificial intelligence.

Question 11

In contrast to change forces, resistance forces support the status quo, that is, the existing conditions in an organization.

Accepted Answer

Resistance forces act as a barrier to change and aim to maintain the current state of affairs within an organization.

Question 12

__________is a cycle of repetition in which a company tests a prototype of a new product or service, improves on the design, and then builds and tests the improved product or service prototype.
A) Unrelated diversification
B) Design iteration
C) Discontinuous change
D) Technological lockout

Accepted Answer

Design iteration is the cycle of repetition a company goes through to improve and develop a new product or service. The company tests the prototype, makes improvements in design, and then builds and tests an improved version of the prototype. This process is repeated until the final product is satisfactory for release to the market.

Question 13

Glaler, a large-scale cell phone manufacturer, has a robot in each of its outlets that studies a customer's usage history and suggests a model of Glaler's cell phone that is most likely to suit the customer. This scenario best illustrates _____.
A) organizational innovation
B) corporate entropy
C) reverse engineering
D) agile development

Accepted Answer

This scenario exemplifies organizational innovation because Glaler is using technology to better understand and meet the needs of their customers, ultimately leading to a competitive advantage.

Question 14

More companies are likely to go out of business during an economic recession or slowdown than in a time of discontinuous change and changing standards.

Accepted Answer

The answer of More companies are likely to go out...

Question 15

Mozbert is a company that manufactures and supplies wireless headsets. It started an online advertising campaign that explains the advantages and ease of using wireless headsets over wired headsets. As a mitigation plan, Beloway, a wired headset manufacturer, launched new offers and discounts to retain its customers. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
A) Design competition
B) Technological lockout
C) Technological substitution
D) Design iteration

Accepted Answer

The answer of Mozbert is a company that manufactures and...

Question 16

In the context of managing resistance to change, an error in the refreezing stage is not systematically planning for and creating short-term wins.

Accepted Answer

The answer of In the context of managing resistance to...

Question 17

Which of the following best defines an incremental change?
A) It is the competition between old and new technologies to establish a new technological standard or dominant design.
B) It is the purchase of new technologies to replace older ones.
C) It is a phase in which companies innovate by lowering the cost and improving the functioning and performance of a dominant design.
D) It is a phase of a technology cycle characterized by technological substitution and design competition.

Accepted Answer

Incremental change refers to the gradual improvement of an existing technology or design. Option C correctly defines incremental change as a phase in which companies innovate by lowering the cost and improving the functioning and performance of a dominant design. Option A defines technological change, while option B describes technological substitution. Option D describes the shakeout phase of a technology cycle.

Question 18

Work group encouragement occurs when group members have diverse experience, education, and backgrounds and the group fosters mutual openness to ideas; positive, constructive challenge to ideas; and shared commitment to ideas.

Accepted Answer

The statement accurately describes work group encouragement as it highlights the importance of diversity and positive communication in a group dynamic.

Question 19

Dominant technological designs can also emerge through independent standards bodies.

Accepted Answer

Independent standards bodies, such as the Institute of Electrical and Electronics Engineers (IEEE), can establish standards that become dominant technological designs. These standards often result from collaboration among industry leaders and experts to ensure compatibility and interoperability between different products and technologies.

Question 20

Bankruptcy or dissolution is likely to occur in the crisis stage unless a company completely reorganizes the way it does business.

Accepted Answer

In the crisis stage, a company is at high risk of bankruptcy or dissolution. To avoid this, the company needs to fundamentally change the way it operates and restructure its operations. Failure to do so can lead to bankruptcy or dissolution.

Quiz 7: Innovation and Change

Wenayton, a company that manufactures and supplies ceramic kitchenware, uses broken and rejected pieces of ceramics to design its office interiors. It also uses novel ways to utilize solar energy for interior lighting. This scenario best illustrates _____.

In the context of resistance to change, _____ is the use of formal power and authority to force others to change.

The compression approach to innovation assumes that innovation is occurring within a highly uncertain environment and that the key to fast product innovation is to use intuition, flexible options, and hands-on experience to reduce uncertainty and accelerate learning and understanding.

The standalone scanners and printers at Indentom, a law firm, have been replaced with all-in-one printers that perform the functions of printing, scanning, and photocopying. In the context of innovation streams, which of the following concepts does this scenario best illustrate?

In the context of organizational decline, which of the following is true of the crisis stage?