The tendency to select employee ratings in the middle of a rating scale is called:
A) leniency bias.
B) harshness bias.
C) central tendency.
D) similarity bias.

Question

Quizplus · Accepted Answer

Central tendency is the tendency to choose options in the middle of a rating scale, neither high nor low. This can make it difficult to differentiate between employees' performances and can hinder the accuracy of performance evaluations. Leniency bias refers to a tendency to rate employees more positively, while harshness bias refers to a tendency to rate employees more negatively. Similarity bias refers to a tendency to rate employees who are similar to the rater more positively.

The Tendency to Select Employee Ratings in the Middle of a Rating