Question 1

A computer manufacturer is seeking to cut costs by designing an inventory system that reduces the number of finished products in stock due to overproduction and to set in place a production schedule that better matches customers' orders.These plans are an example of ____ in action.

Accepted Answer

This scenario involves improving the efficiency and effectiveness of the manufacturing process, which falls under the purview of operations management. The focus is on reducing waste and optimizing the use of resources, which is a key goal of operations management. The other options may play a role in this scenario, but they are not as relevant or comprehensive as operations management.

Question 2

Which disciplines does the field of behavioral science include?

Accepted Answer

The field of behavioral science includes several disciplines but the ones that are specifically associated with it are psychology, sociology, anthropology, and economics. Choice A is incorrect because forensic science and economics are not usually considered core disciplines of behavioral science. Choice B includes anthropology which is a relevant discipline but adds forensic science which is not closely associated. Choice C includes some relevant fields but adds technology and environmental science which are not typically associated with behavioral science. Choice D lists disciplines that are not related to behavioral science at all.

Question 3

When a line cook in a restaurant cooks uses raw meat to cook a hamburger that becomes part of the restaurant's Super Burger Special (available only on Saturday nights during football season),the cook is taking part in a

Accepted Answer

The line cook is transforming the raw meat into a cooked hamburger, which is a classic example of a transformation process.

Question 4

Maslow's hierarchy of human needs included

Accepted Answer

Maslow's hierarchy of human needs included five levels: physiological, safety, love/belonging, esteem, and self-actualization. The correct option is D as it includes all these five levels. Option A includes financial instead of safety, option B does not include physiological or esteem, option C includes ego instead of esteem, and option E includes empowerment instead of safety and belonging/love.

Question 5

Management science stresses the use of rational,science-based techniques and mathematical models to improve

Accepted Answer

Management science focuses on using data, quantitative methods and mathematical models to improve decision making and strategic planning, which is reflected in option D. It is not primarily concerned with reducing costs or improving sales and customer relationships, as suggested in options C and E. While option A mentions decision making and goal setting, it does not accurately reflect the scope of management science. Option B, synergy, is a term used in organizational behavior and does not relate directly to management science.

Question 6

Olivia,the general manager of a bowling center,believes that her workers are responsible and capable,and that they can be trusted when given responsibility.Olivia is an example of a(n)___ manager.

Accepted Answer

Olivia demonstrates the beliefs of a Theory Y manager, who believes that employees are self-motivated, responsible, and capable of fulfilling their responsibilities given the right conditions.

Question 7

Behavioral science relies on scientific research for developing theories about human behavior that can be

Accepted Answer

Behavioral science theories can provide practical tools for managers in areas such as employee motivation and decision-making. They are not specifically related to sales tools or competitive products, and while they may be used in future research, that is not their primary purpose. MBO goals may be informed by behavioral science, but they are not the primary application of these theories.

Question 8

The systems viewpoint regards the various parts making up the whole system as

Accepted Answer

The systems viewpoint breaks down a system into smaller components called subsystems, which work together to achieve a common goal. This viewpoint focuses on the interrelationships between subsystems and the overall impact they have on the system as a whole. Therefore, C (subsystems) is the best choice. The other options mentioned are not relevant to the systems viewpoint.

Question 9

A local farmer grows and sells tomatoes and beans to the local grocers.Look at the farmer's business as a system.In which category do the tomatoes,beans,squash,profits,and losses fall?

Accepted Answer

Tomatoes, beans, squash, profits, and losses are considered outputs of the farmer's business system as they are the end products and results of the farming process.

Question 10

Paul English of Kayak.com uses new employees as an excuse for altering an existing open-office seating arrangement.English's action is an application of ____ to management.

Accepted Answer

The behavioral science approach emphasizes on the scientific study of human behavior and applying it in the management practices. Here, Paul English is considering the impact of the seating arrangement on the behavior and productivity of his new employees, which shows that he is applying the behavioral science approach in his management decisions.

Question 11

When the sales of a certain brand of diet soda slowed,a national grocery retailer decided to drop the price of that product,which resulted in a large increase in sales of the soda.This sales increase is a type of

Accepted Answer

The increase in sales resulting from the retailer's decision to drop the price of the soda is a form of feedback. The retailer received information (feedback) from the market that the product's sales were slowing down and subsequently adjusted the price, which resulted in increased sales.

Question 12

The systems viewpoint sees organizations as entities made up of four interrelated parts known as

Accepted Answer

The systems viewpoint identifies organizations as made up of four interconnected parts: inputs, transformation processes, outputs, and feedback.

Question 13

The new chief information officer of a national pizza chain is using mathematical tools to aid in product ordering and scheduling decisions.The CIO is using

Accepted Answer

The use of mathematical tools for decision-making in product ordering and scheduling aligns with the principles of management science. This approach involves using quantitative methods such as modeling, simulation, and optimization to improve the efficiency and effectiveness of management decision-making.

Question 14

The Jones family had a fire that destroyed their home.Various departments of a restoration company,from the initial cleanup crew to the assistance with the Jones family moving back in,worked together to achieve this goal.All of the company's interrelated parts working together to accomplish a goal (in this case,the restoration of the Jones home)is an example of a(n)

Accepted Answer

The interrelated departments working together to achieve a common goal is an example of a system. A system is made up of interrelated parts that work together to achieve a common goal or purpose.

Question 15

Gabriel,the CEO of a large global production company,is excited about the introduction of statistics and computer simulations in the design stage of the company's products.Gabriel is using

Accepted Answer

Gabriel's excitement about the introduction of statistics and computer simulations suggests he is utilizing quantitative techniques to aid in product design.

Question 16

Donna,a chef in a fine restaurant,utilizes top-of-the-line equipment as she prepares meals for customers.Donna and her equipment are a(n)______ in the restaurant's system.

Accepted Answer

Donna and her equipment are considered an "input" in the restaurant's system because they contribute to the process of creating meals, which is the output.

Question 17

The three contemporary management perspectives are the ______ viewpoints.

Accepted Answer

The three contemporary management perspectives are systems, contingency, and quality management. The other options include either non-contemporary or incorrect perspectives.

Question 18

George,who owns a small grocery store,has a reputation in the community as a tough manager.Many customers have heard George yell at his employees because he feels that workers today are lazy,lack ambition,and hate to work.George is a(n)____ manager.

Accepted Answer

According to Theory X, managers believe that employees are inherently lazy and need to be coerced or threatened with punishment in order to work. George's behavior and attitude towards his employees, as described in the scenario, aligns with the assumptions of Theory X.

Question 19

Operations management focuses on managing the production and delivery of an organization's products or services

Accepted Answer

Operations management is concerned with ensuring that an organization's processes are efficient and effective in delivering products or services to customers. Therefore, the primary focus is on managing operations more effectively. While some methods such as motion studies or a diverse workforce may be used to achieve this goal, they are not the central focus of operations management.

Question 20

Abraham Maslow proposed the

Accepted Answer

Abraham Maslow is known for proposing the hierarchy of human needs, which suggests that individuals have certain needs that must be met in order to achieve self-actualization. This theory is widely used in fields such as psychology, management, and marketing.

Quiz 2: Management Theory: Essential Background for the Successful Manager