In the past,resistance to organizational change was viewed as a negative outcome that was chiefly caused by:
A) managerial incompetence.
B) improper implementation.
C) irrational recipients.
D) decentralized organizational structure.
E) the change agents' attitudes.

Question

Quizplus · Accepted Answer

In the past, resistance to organizational change was often viewed as a negative outcome caused by irrational recipients who were resistant to any change, regardless of its potential benefit. This view of resistance has been criticized for downplaying the role of management and change agents in properly communicating the need for change and involving employees in the change process.

In the Past,resistance to Organizational Change Was Viewed as a Negative