All of the following are functions related to after-sales service except
A) delivery or installation of the product or service that meets or exceeds customer expectations.
B) immediate follow-up calls and visits to address unresolved or new concerns.
C) reassurance of product or service superiority through demonstrable actions.
D) sale of additional or complementary items to repeat customers.
Correct Answer:
Verified
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Q16: _ are in the best position to
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