Which of the following most likely refers to a person who is charged with sifting through online customer conversations and passing along key insights to marketing decision makers?
A) chief creative officer
B) chief communications officer
C) brand manager
D) chief listening officer
E) programmer analyst

Question

Quizplus · Accepted Answer

A chief listening officer (CLO) is responsible for monitoring and analyzing customer conversations and feedback on social media and other online platforms, and then communicating key insights to the marketing decision makers.

Which of the Following Most Likely Refers to a Person