It is often useful to create a service blueprint at the ___________ stage of the service innovation and development process.
A) Commercialization
B) Business analysis
C) New services strategy development
D) Service concept development and evaluation
E) Idea generation

Question

Quizplus · Accepted Answer

Service blueprinting is typically done during the stage of service concept development and evaluation, as it helps to identify potential gaps or inefficiencies in the service before it is fully developed and launched. This allows for adjustments to be made earlier in the process, saving time and resources in the long run.

It Is Often Useful to Create a Service Blueprint at the ___________