A service blueprint depicts:
A) The process of service delivery
B) All stakeholders that will be affected by the service process
C) The intangible elements of the service
D) The relation of the service to the services marketing mix
E) How the service dimensions will interact before,during and after the service process

Question

Quizplus · Accepted Answer

A service blueprint is a visual representation that outlines the process of service delivery, detailing each step involved in providing the service.

A Service Blueprint Depicts