The transition from the _____ stage to the _____ stage of the customer relationship requires the development of trust.
A) Customers as acquaintances; customers as friends
B) Customers as strangers; Customers as acquaintances
C) Customers as partners; customers as acquaintances
D) Customers as acquaintances; customers as strangers
E) Customers as friends; customers as strangers

Question

Quizplus · Accepted Answer

The transition from "customers as acquaintances" to "customers as friends" involves building trust, as this stage requires a deeper relationship and commitment.

The Transition from the _____ Stage to the _____ Stage

The Transition from the _ Stage to the _ Stage