Filtering is a barrier to effective communication that takes place when ________.
A) the interpretation of the message is affected by the receiver's emotion
B) a sender purposely manipulates information so the receiver will see it more favorably
C) the information we have to work with exceeds our processing capacity
D) receivers also project their interests and expectations into communications as they decode them
E) the receivers in the communication process selectively see and hear based on their motivations, experience, and other personal characteristics

Question

Quizplus · Accepted Answer

Filtering occurs when a sender manipulates information so that it is perceived more favorably by the receiver, which can distort the message and hinder effective communication.

Filtering Is a Barrier to Effective Communication That Takes Place