What can managers do to make sure that important information is not withheld from them through silence?
A) tell employees what they want to hear
B) listen to and support diverse opinions
C) engage in selective perception
D) hire employees with high emotional intelligence
E) deal with information overload

Question

Quizplus · Accepted Answer

Managers can encourage employees to share information by actively listening to and supporting diverse opinions. This creates a safe environment where employees feel comfortable sharing their thoughts and concerns. Telling employees what they want to hear or engaging in selective perception can actually lead to important information being withheld. Hiring employees with high emotional intelligence and dealing with information overload can be helpful, but they are not the best solutions specifically for addressing the issue of withheld information.

What Can Managers Do to Make Sure That Important Information