Question 1

Match the items below with their descriptions:
-benchmarking
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

Benchmarking is the process of comparing business processes and performance metrics to industry bests and best practices from other companies.

Question 2

Match the items below with their descriptions:
-keeping an open mind, having a questioning attitude, using a new-ideas system
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

Keeping an open mind, having a questioning attitude, and using a new-ideas system are all requirements for innovation.

Question 3

The level 5 leader embodies the thought-humility is not thinking less of yourself, it is thinking of yourself less; and the level 5 leader values achievement of a worthy goal, not winning at any cost.

Accepted Answer

This statement accurately describes the characteristics of a level 5 leader, as described by Jim Collins in his book "Good to Great."

Question 4

The book How the Mighty Fall shows how culture of change, lack of core values, and ________ can threaten the success of any great company (Toyota, Starbucks, etc.).
A) poor money management
B) work force diversity
C) ossification of systems
D) denial of peril
E) merit employment

Accepted Answer

The answer of The book How the Mighty Fall shows...

Question 5

In the context of organizational justice, which aspect refers to whether people are treated with dignity and respect?
A) Distribution
B) Interaction
C) Procedure
D) Confrontation

Accepted Answer

The aspect that refers to whether people are treated with dignity and respect is Interaction justice. Distribution justice relates to the fairness of outcomes or rewards, procedure justice relates to the fairness of the procedures used to make decisions, and confrontation justice is not a commonly recognized aspect of organizational justice.

Question 6

Match the items below with their descriptions:
-personal humility, professional will
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

Personal humility and professional will are characteristics of Level 5 leaders, a concept introduced by Jim Collins in his research on leadership and organizational success.

Question 7

Match the items below with their descriptions:
-good work habits, believing in oneself, courage to take risks
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

Believing in oneself, courage to take risks, and good work habits are essential requirements for entrepreneurship.

Question 8

Positive reinforcement occurs when desired behavior is followed by a reward, which increases the probability that the behavior will be repeated.

Accepted Answer

Positive reinforcement is a concept in behavior psychology that rewards desirable behavior to increase the likelihood that the behavior will recur in the future.

Question 9

Match the items below with their descriptions:
-caring confrontation
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

Caring confrontation is a corrective action that is based on core values or principles, aiming to address and resolve issues in a manner that respects and upholds those values.

Question 10

Match the items below with their descriptions:
-goal setting, feedback on performance, and positive reinforcement
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

Goal setting, feedback on performance, and positive reinforcement are all elements of behavior modification, which involves changing behavior through various techniques and strategies.

Question 11

Match the items below with their descriptions:
-discipline
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

The answer of Match the items below with their descriptions:
-discipline
A)causes...

Question 12

Match the items below with their descriptions:
-statesmanship
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

The answer of Match the items below with their descriptions:
-statesmanship
A)causes...

Question 13

Match the items below with their descriptions:
-permissiveness, rigidity, inconsistency
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

Permissiveness, rigidity, and inconsistency are often causes of discipline problems as they can lead to unclear expectations and lack of structure.

Question 14

Match the items below with their descriptions:
-innovation
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

Innovation is directly related to the ability to generate new and usable ideas, which is an important area of leadership performance.

Question 15

The Cianbro success story is based on a can-do attitude, a teamwork ethic, and caring leadership.

Accepted Answer

The statement accurately describes the Cianbro success story.

Question 16

Match the items below with their descriptions:
-entrepreneurship
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

The answer of Match the items below with their descriptions:
-entrepreneurship
A)causes...

Question 17

Match the items below with their descriptions:
-human relations skills, problem-solving ability
A)causes of discipline problems
B)requirements for innovation
C)a corrective action based on core values or principles
D)important area of leadership performance-ability to achieve results regardless of obstacles
E)important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Accepted Answer

The answer of Match the items below with their descriptions:
-human...

Question 18

In the context of the four-step method to solve problems, the second step involves weighing each fact against the others, fitting the pieces together, and considering alternatives.

Accepted Answer

The second step in the four-step method to solve problems involves weighing each fact against the others, fitting the pieces together, and considering alternatives.

Quiz 19: Professional Performance and Sustaining Discipline

Match the items below with their descriptions: -benchmarking

Match the items below with their descriptions: -keeping an open mind, having a questioning attitude, using a new-ideas system

The level 5 leader embodies the thought-humility is not thinking less of yourself, it is thinking of yourself less; and the level 5 leader values achievement of a worthy goal, not winning at any cost.

The book How the Mighty Fall shows how culture of change, lack of core values, and ________ can threaten the success of any great company (Toyota, Starbucks, etc.) .

In the context of organizational justice, which aspect refers to whether people are treated with dignity and respect?

Match the items below with their descriptions: -personal humility, professional will

Match the items below with their descriptions: -good work habits, believing in oneself, courage to take risks

Positive reinforcement occurs when desired behavior is followed by a reward, which increases the probability that the behavior will be repeated.

Match the items below with their descriptions: -caring confrontation

Match the items below with their descriptions: -goal setting, feedback on performance, and positive reinforcement

Match the items below with their descriptions: -discipline

Match the items below with their descriptions: -statesmanship

Match the items below with their descriptions: -permissiveness, rigidity, inconsistency

Match the items below with their descriptions: -innovation

The Cianbro success story is based on a can-do attitude, a teamwork ethic, and caring leadership.

Match the items below with their descriptions: -entrepreneurship

Match the items below with their descriptions: -human relations skills, problem-solving ability

In the context of the four-step method to solve problems, the second step involves weighing each fact against the others, fitting the pieces together, and considering alternatives.