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Which of the Following Is True Due Primarily to the Inseparability

Question 111

Multiple Choice

Which of the following is true due primarily to the inseparability of services?


A) Customers have to rely on reassuring physical cues that indicate quality service.
B) Service businesses cannot promise the same experience with every service encounter.
C) A service is produced and consumed at the same time.
D) It is impossible for service businesses to exactly match supply with demand.
E) It is difficult for service businesses to live up to guarantees.

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