Service ________ means that a service can only take place at the time the service provider performs it on either the customer or the customer's possessions.
A) inseparability
B) personalization
C) variability
D) intangibility
E) creativity

Question

Quizplus · Accepted Answer

Service inseparability refers to the fact that the service provider and the customer must be present during the service delivery. It can't take place at any other time. This is different from the other options which relate to other aspects of services like customizability, consistency, and uniqueness.

Service ________ Means That a Service Can Only Take Place