In a feedback session with one of her employees, Portia wants to reach an agreement with the employee on the best way to overcome obstacles in order to improve the employee's actual performance. Portia would be best served by using the problem-solving format.

Question

Quizplus · Accepted Answer

The problem-solving format is designed to identify obstacles and collaboratively work to find solutions to overcome them, making it the best approach for reaching an agreement on how to improve performance.

In a Feedback Session with One of Her Employees, Portia