In a feedback session with one of her employees, Portia starts by communicating to the employee the strong and weak points of the employee's job performance. After Portia finishes going through all the items, the employee then shares any reactions, and the employee's feelings are discussed. Portia uses the tell-and-listen format for her feedback sessions.

Question

Quizplus · Accepted Answer

The tell-and-listen format involves starting with the manager sharing feedback on the employee's performance and then giving the employee an opportunity to respond and share their own perspective. This is exactly what Portia is doing in the given scenario.

In a Feedback Session with One of Her Employees, Portia