Question 1

Which of the following is NOT one of the three primary factors that determine job performance?

Accepted Answer

The three primary factors that determine job performance are ability, motivation, and constraints. The Big Five traits, which include openness, conscientiousness, extraversion, agreeableness, and neuroticism, are important personality traits that can affect job performance but are not one of the three primary factors.

Question 2

As people get older,their job performance decreases.

Accepted Answer

This statement is a common stereotype and is not necessarily true for all individuals. People's job performance can depend on various factors such as experience, health, education, and job engagement. Some older individuals may have years of experience and valuable skills that can actually enhance their job performance, while younger individuals may lack experience and maturity. Age should not be used as the sole factor to judge job performance.

Question 3

What does research suggest about the relationship between age and performance?

Accepted Answer

Research suggests that in general, there is no significant relationship between age and job performance. While physical abilities may decline with age, older workers tend to compensate with experience, wisdom, and emotional stability. Younger workers may have more energy and creativity, but lack the experience necessary to perform some tasks effectively. Overall, age should not be used as a sole factor in making employment decisions.

Question 4

In identifying the necessary KSAO's for specific jobs I/O psychologists have devoted most of their selection attention to the assessment of

Accepted Answer

I/O psychologists have primarily focused on assessing abilities in order to identify the necessary KSAOs for specific jobs. Abilities refer to the knowledge, skills, and abilities required to perform the job tasks effectively. By assessing a candidate's abilities, employers can determine if they have the necessary KSAOs to do the job. While motivation, personality, and job characteristics are also important factors in job performance, they have received less attention in selection processes compared to abilities.

Question 5

Which of the following is not considered one of the "Big Five" dimensions of personality?

Accepted Answer

Intuitive is not considered one of the "Big Five" dimensions of personality. The "Big Five" dimensions of personality are usually considered to be Extraversion, Neuroticism (or Emotional Stability), Openness, Agreeableness, and Conscientiousness.

Question 6

Which of the following traits has been shown to exert the strongest impact on overall performance?

Accepted Answer

Research has consistently shown that cognitive ability, including skills such as critical thinking, problem-solving, and learning ability, is the strongest predictor of overall job performance. While personality traits such as extraversion, openness, and agreeableness may have some impact on certain job outcomes, they are generally less important than cognitive ability.

Question 7

When comparing young and older workers researchers have noted that

Accepted Answer

Research suggests that there is no significant difference in overall productivity between younger and older workers. While older workers may be slower, they tend to be more accurate, which balances out with younger workers who may be faster but less accurate. Therefore, their performance is about the same.

Question 8

Which of the following traits would be especially important in being able to handle stress,as would be required for the job of a police officer?

Accepted Answer

Police officers often face high-stress situations and must be able to remain calm and focused under pressure. Emotional stability, which refers to one's ability to remain level-headed and avoid becoming overwhelmed by stress or negative emotions, is therefore a particularly important trait for this job. Agreeableness, extraversion, and openness to experience are also important in certain aspects of law enforcement, but may not be as critical as emotional stability when it comes to handling the stress of the job.

Question 9

Successful customer service representatives must be courteous and good-natured,and enjoy cooperating with people.Which dimension of the "Big Five" is most relevant to these attributes?

Accepted Answer

Agreeableness is the dimension most relevant to being courteous and cooperative with people. People who score high in agreeableness tend to be empathetic, cooperative, and friendly, which are all important traits for successful customer service representatives.

Question 10

Hackman and Oldham are known for what theory?

Accepted Answer

Hackman and Oldham are known for the job characteristics theory, which suggests that five core job characteristics (skill variety, task identity, task significance, autonomy, and feedback) can impact an individual's motivation, job satisfaction, and overall performance.

Question 11

Motivational interventions have been LEAST concerned with:

Accepted Answer

The answer of Motivational interventions have been LEAST concerned with:
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Question 12

Which of the following is NOT true?

Accepted Answer

While cognitive ability is a strong predictor of job performance, age is not necessarily a predictor. Older workers may have more experience or knowledge that can compensate for any decline in cognitive ability. Therefore, it is not true that younger workers are more able and that age predicts performance.

Question 13

Successful salespeople enjoy meeting people and socializing with them.Which dimension of the "Big Five" is most relevant to these preferences?

Accepted Answer

Extraversion is characterized by outgoingness, assertiveness, and positive emotionality. Salespeople who enjoy meeting new people and socializing with them are likely to score high in Extraversion. They are energized by social interaction and enjoy being the center of attention. This trait is important in sales jobs, where building relationships with customers is crucial to success.

Question 14

Successful research scientists are intelligent,curious,and imaginative.Which dimension of the "Big Five" is most relevant to these attributes?

Accepted Answer

Openness to experience is the most relevant dimension to the attributes of being intelligent, curious, and imaginative, as it encompasses a person's creativity, appreciation for art and beauty, and openness to new ideas and experiences.

Question 15

Which of the following is NOT an environmental condition that is related to performance?

Accepted Answer

Locus of control refers to an individual's belief about the causes of their own behavior and the outcomes they experience, and is not an environmental condition. Job characteristics, constraints, and incentive systems are all environmental conditions that can impact performance.

Question 16

Which is not one of the "Big Five"?

Accepted Answer

Cognitive ability is not part of the "Big Five" personality traits, which are openness to experience, conscientiousness, extraversion, agreeableness, and emotional stability (or neuroticism). While cognitive ability is an important factor in predicting job performance, it is not considered a fundamental aspect of one's personality traits.

Question 17

Of the "Big Five," which of the following was found to be the strongest correlate of job performance?

Accepted Answer

Conscientiousness has consistently been found to have the strongest correlation with job performance across various occupations and industries. This personality trait is characterized by being responsible, reliable, and diligent in one's work, which are all qualities that are highly valued by employers.

Question 18

Successful executives must be able to face defeat without getting anxious,depressed,angry,or worried.Which dimension of the "Big Five" is most relevant to these responses?

Accepted Answer

Emotional stability, also known as neuroticism, is the dimension that relates to an individual's ability to handle stress, adversity, and negative emotions. Someone who is high in emotional stability would be less likely to experience anxiety, depression, anger, or worry in response to defeat or failure.

Question 19

Individuals who are ___________ have higher levels of motivation than those who are ___________.

Accepted Answer

Individuals who are internals believe that they have control over their life outcomes, and this belief leads to higher levels of motivation. On the other hand, externals believe that external factors, such as luck or fate, determine their life outcomes, which can lead to lower motivation.

Question 20

Good job performance requires

Accepted Answer

Good job performance requires a combination of appropriate levels of worker ability and motivation, as well as a lack of organizational constraints. All the above factors play important roles in achieving good job performance.

Quiz 10: Productive and Counterproductive Employee Behavior