After listening to and acknowledging the buyer's concern, Katie, a salesperson, should:
A) Continue listening
B) Assess the objection
C) Acknowledge the objection
D) Respond to the objection
E) Change the subject of the conversation

Question

Quizplus · Accepted Answer

After acknowledging the buyer's concern, Katie should assess the objection to understand its nature and significance before responding effectively.

After Listening to and Acknowledging the Buyer's Concern, Katie, a Salesperson