If a business fails to deliver acceptable or expected levels of serviceability and appearance,an advantage in other dimensions of product performance will not matter.

Question

Quizplus · Accepted Answer

While serviceability and appearance are important aspects of product performance, advantages in other dimensions such as functionality, durability, innovation, or price can still significantly matter and contribute to a product's success in the market. Different customers prioritize different aspects of a product based on their needs and preferences.

If a Business Fails to Deliver Acceptable or Expected Levels