Question 1

What is the purpose of the Equal Employment Opportunity Commission (EEOC)?

Accepted Answer

The Equal Employment Opportunity Commission (EEOC) is primarily responsible for investigating complaints of discrimination in the workplace. This includes discrimination based on race, color, religion, sex, national origin, age, disability, or genetic information.

Question 2

Some companies are replacing classroom training with computer-based and online training programs because these programs offer all of the following advantages EXCEPT

Accepted Answer

Online training programs being less difficult is not a recognized advantage of replacing classroom training with computer-based and online training programs. The primary advantages include reduced travel costs, consistent presentations, and the ability for employees to learn at their own pace. Difficulty level varies depending on the content and design of the training program, not the delivery method.

Question 3

All of the following are core responsibilities of human resource managers EXCEPT

Accepted Answer

Company budget forecasts are typically the responsibility of finance departments rather than human resource managers. HR focuses on recruitment, training, performance evaluation, and managing compensation and benefits.

Question 4

A variation of on-the-job training is

Accepted Answer

Apprenticeship programs are a form of on-the-job training where individuals learn a trade or profession through practical experience under the supervision of skilled workers.

Question 5

Based on employee performance appraisals,managers make objective decisions about all of the following EXCEPT

Accepted Answer

Corporate outsourcing decisions are typically based on strategic business needs, cost considerations, and efficiency improvements rather than individual employee performance appraisals.

Question 6

Which of the following includes information such as job title,location,reporting to and of employees,job summary,nature and objectives of the job,and tasks and duties to be performed?

Accepted Answer

A job description includes details such as job title, location, reporting structure, job summary, objectives, and specific tasks and duties. It outlines the expectations and responsibilities associated with a position.

Question 7

Which of the following is a written statement of educational qualifications,specific qualities,level of experience,and physical,emotional,technical,and communication skills required to perform a job?

Accepted Answer

A job specification is a written statement that outlines the qualifications, qualities, and skills required for a particular job, including educational background, experience, and various abilities.

Question 8

Sushma,a young surgical intern,must perform microsurgeries on surgical training models under the instruction and supervision of an expert in the field via videoconferencing.This is an example of

Accepted Answer

Online training involves using technology to deliver training materials and instruction remotely. In this case, Sushma is receiving instruction and supervision via videoconferencing, which is a form of online training.

Question 9

_____ is most likely to be responsible for planning for staffing needs,recruiting and hiring workers,providing for training and evaluating performance,determining compensation and benefits,and overseeing employee separation.

Accepted Answer

Human resource management is responsible for planning staffing needs, recruiting and hiring workers, training and evaluating performance, determining compensation and benefits, and overseeing employee separation. These activities are core functions of HR departments in organizations.

Question 10

Which of the following contains employee data such as age,gender,education,experience,training,and specialized skills?

Accepted Answer

Human resource inventory is designed to keep track of various attributes of employees, including age, gender, education, experience, training, and specialized skills, to help in planning, promotion, and other HR activities.

Question 11

Which of the following is a process to identify and determine in detail the particular job duties and requirements and the relative importance of these duties for a given job?

Accepted Answer

Job analysis is the process used to collect information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job. It involves identifying the job's specific activities and requirements, which is essential for creating job descriptions and job specifications.

Question 12

When are employees most likely to learn about company policies regarding their rights and benefits?

Accepted Answer

During the orientation, employees are typically informed about company policies, including their rights and benefits, as part of their introduction to the organization.

Question 13

Which of the following statements about Title VII of the Civil Rights Act is NOT correct?

Accepted Answer

Title VII of the Civil Rights Act does not help employers determine the compensation package for each job band within a company. It primarily focuses on prohibiting discrimination and does not involve setting compensation packages.

Question 14

Alexandra is a promising middle manager for a large company.She is taking part in a training program designed to improve her skills and broaden her knowledge of the company and the entire industry.Alexandra is taking part in a(n)

Accepted Answer

Management development programs are designed to improve the skills and broaden the knowledge of managers, fitting the description of the program Alexandra is participating in.

Question 15

Bianca is a human resource manager.Her responsibilities might include all of the following activities EXCEPT

Accepted Answer

Projecting sales for the coming six-month period is typically a responsibility of the sales or finance department, not human resources. HR focuses on employee-related functions such as training, benefits, and compensation.

Question 16

The first step in the employee recruitment process is

Accepted Answer

Identifying job requirements is the first step in the employee recruitment process. This involves defining the role, responsibilities, skills, and qualifications needed for the job, which guides the entire recruitment process.

Question 17

A concern about performance reviews is that

Accepted Answer

Performance reviews can be biased or skewed due to relying heavily on a single manager's subjective opinion, which may not fully or accurately reflect an employee's performance.

Question 18

Which of the following is one of the overall objectives of the human resource management department in an organization?

Accepted Answer

The primary objective of the human resource management department is to maximize employee effectiveness in the organization. This involves recruiting, training, and developing employees, as well as managing their performance and ensuring their well-being at work.

Question 19

Ramone,a new employee,is hired for the role of a project analyst.He learns the skills by being an assistant to a senior project analyst.Which of the following types of training is indicated in this scenario?

Accepted Answer

Apprenticeship training involves learning a job by actually doing it under the guidance of a skilled worker, which is what Ramone is doing by assisting a senior project analyst.

Question 20

Which of the following is an example of a bona fide occupational qualification (BFOQ)that may cut across the Equal Employment Opportunity Commission's (EOCC)protected classes?

Accepted Answer

Bona fide occupational qualifications (BFOQ) allow for discrimination in hiring if it is essential to the job's core functions. In this case, requiring the dean of a seminary to be a member of the Catholic Church is directly related to the religious teachings and mission of the institution, making it a BFOQ.

Quiz 8: Human Resource Management: From Recruitment to Labor Relations

What is the purpose of the Equal Employment Opportunity Commission (EEOC) ?