Question 1

When Jefferies Inc.was faced with serious quality problems and was forced to recall thousands of vehicles,the company quickly formed a temporary group of employees to brainstorm the problem.The team thus formed is an example of a(n)_______ team.
A)virtual
B)self-managed
C)problem-solving
D)cross-functional

Accepted Answer

The team formed by Jefferies Inc. to brainstorm and address the quality problems leading to vehicle recalls is an example of a problem-solving team. These teams are typically temporary and focus on specific issues or challenges, working together to find solutions.

Question 2

Which of the following statements is NOT true regarding team size?
A)Small teams make the most demands on team leaders.
B)Large teams often suffer from disagreements,absenteeism,and membership turnover.
C)Small teams may lack sufficient diversity.
D)Large teams tend to work slower than small teams.

Accepted Answer

Small teams typically require less management and coordination effort from team leaders compared to larger teams, which can be more challenging to manage due to their complexity and the potential for more conflicts and coordination issues.

Question 3

Elektra is part of a team that conducts meetings and conferences with the aid of information technology.This is so because the other team members are dispersed across the country.Elektra is most likely to belong to a _____ team.
A)problem-solving
B)self-managed
C)cross-functional
D)virtual

Accepted Answer

Elektra is part of a virtual team, as the team members are dispersed across the country and rely on information technology to conduct meetings and conferences.

Question 4

Giving employees responsibility and authority to make decisions about their work is called
A)due diligence
B)teamwork
C)empowerment
D)insider trading

Accepted Answer

Empowerment refers to the practice of giving employees the authority, responsibility, and freedom to make decisions regarding their work tasks or projects. This approach is intended to increase their sense of ownership and motivation.

Question 5

Which of the following is most likely to make an employee feel empowered?
A)Keeping the employee informed about the company's performance
B)Establishing a line organizational structure in the company
C)Ensuring that employees follow all rules established by the company
D)Following a consultative management style in the company

Accepted Answer

The answer of Which of the following is most likely...

Question 6

A team made up of members from different functions,such as production,marketing,and finance,is called a _______ team.
A)virtual
B)self-managed
C)problem-solving
D)cross-functional

Accepted Answer

A cross-functional team is composed of members from various departments and specialties working towards a common goal, allowing for diverse perspectives and expertise to be applied to projects or problem-solving.

Question 7

Abbey works for a home electronics store and is a member of a team created to increase communication among various departments.Abbey has networked with new people and now has strong contacts for each department when he needs them.Abbey is most likely to be a member of a _____ team.
A)work
B)problem-solving
C)cross-functional
D)virtual

Accepted Answer

Abbey is most likely a member of a cross-functional team, as this type of team is designed to increase communication among various departments by including members from different areas of an organization. Networking with new people across departments and having strong contacts in each department are key characteristics of the cross-functional team's objectives.

Question 8

According to a research on team effectiveness,to achieve best results the ideal team size is usually _____ members.
A)fewer than five
B)between five and ten
C)between ten and twenty
D)more than twenty

Accepted Answer

Research on team effectiveness often finds that the ideal team size is between five and ten members. This size allows for a diversity of ideas and skills, while still being small enough to facilitate effective communication and collaboration among team members.

Question 9

_______ teams are groups of geographically or organizationally dispersed co-workers who use a combination of telecommunication and information technologies to accomplish an organizational task.
A)Virtual
B)Self-managed
C)Problem-solving
D)Cross-functional

Accepted Answer

The answer of _______ teams are groups of geographically or...

Question 10

In ________teams,relatively permanent groups of employees with complementary skills perform the day-to-day work of the organization.
A)work
B)self-managed
C)problem-solving
D)cross-functional

Accepted Answer

Work teams are designed to perform the day-to-day operations of the organization, with members possessing complementary skills to achieve the team's goals.

Question 11

A _______ team is a temporary combination of workers who gather to solve a specific problem and then disband.
A)virtual
B)self-managed
C)problem-solving
D)cross-functional

Accepted Answer

A problem-solving team is specifically formed for the purpose of addressing a particular issue or problem. Once the problem is resolved, the team typically disbands.

Question 12

Which is TRUE regarding stock option plans?
A)They are offered only to top-level executives and members of the board of directors.
B)Employees are likely to exercise their option to purchase the stock,if the stock price increases.
C)The company holds the stock for the benefit of the employees.
D)Stock options are provided as a retirement benefit.

Accepted Answer

Stock options give employees the right to buy a specific number of the company's shares at a fixed price for a certain period of time. If the stock price increases beyond the exercise price, employees can buy the stock at the lower price, potentially earning a profit on the shares. This is why employees are likely to exercise their option if the stock price increases. Options A, C, and D are not universally true about stock option plans.

Question 13

A team consists of a group of people with _____ skills and _____ are responsible and accountable for accomplishing team objectives.
A)complementary; all team members
B)complementary; team leaders
C)differing; all team members
D)differing; team leaders

Accepted Answer

Complementary skills mean that the team members have skills that complement each other, making the team more effective. The phrase "all team members" indicates that everyone in the team is responsible and accountable for accomplishing team objectives, which is a fundamental principle of teamwork.

Question 14

With _______,employees receive stock shares or the value of the stock upon retiring or leaving the company.
A)treasury bills
B)stock certificates
C)ESOPs (employee stock ownership plans)
D)stock options

Accepted Answer

The answer of With _______,employees receive stock shares or the...

Question 15

Ali is a member of a semi-permanent team that performs the day-to-day functions of the organization.Ali is most likely to be a member of a(n)_____ team.
A)self-managed
B)work
C)advisory
D)cross-functional

Accepted Answer

Work teams are designed to perform the day-to-day operations of an organization, making option B the correct choice.

Question 16

The website of Internet Trading Inc.,a stock broking firm,is under serious threat as numerous cyberattacks have infiltrated its system.The senior management at the firm immediately forms a team of eight members to deal with the cyber-attack.The team was able to resolve the issue in under two weeks and the team was later dissolved.This team is more likely to be an example of a _____ team.
A)work
B)problem-solving
C)virtual
D)cross-functional

Accepted Answer

The team formed to deal with the cyber-attack was focused on solving a specific problem (the cyber-attacks) and was dissolved after resolving the issue, which is characteristic of a problem-solving team. These teams are typically temporary and focus on specific issues or problems.

Question 17

Teams at Stratorg Corp.come from many different countries,with skills ranging from creativity to communication to search engine optimization.This is an example of team
A)development.
B)cohesiveness.
C)diversity.
D)level.

Accepted Answer

This is an example of team diversity, as it highlights the variety of backgrounds (different countries) and skills (creativity, communication, search engine optimization) within the team.

Question 18

A work team that has the authority to decide how its members complete their daily tasks is called a _______ team.
A)virtual
B)self-managed
C)problem-solving
D)cross-functional

Accepted Answer

Self-managed teams are designed to operate with a high degree of autonomy, often being empowered to make decisions about how they complete their work without direct supervision.

Question 19

Alia works in a bakery.As part of a _____ team,she shares in the responsibility with other team members of managing her department's work schedule and ordering baking supplies.Along with other team members,she is empowered to complete her tasks at her discretion.
A)self-managed
B)problem-solving
C)virtual
D)cross-functional

Accepted Answer

Alia's situation describes a self-managed team, where members share responsibilities and have the autonomy to complete tasks, which is characteristic of self-managed teams.

Question 20

Christopher,a senior manager at Chip Card Inc.,ensures that every member of his team is involved in decision making for all projects.He conducts regular brainstorming sessions to discuss ongoing issues and encourages his team to suggest solutions as well as make decisions.In this case,Christopher demonstrates effective management by _____ his subordinates.
A)outsourcing
B)empowering
C)incentivizing
D)offshoring

Accepted Answer

Christopher is demonstrating effective management by empowering his subordinates, as he involves them in decision making and encourages their participation in solving issues.

Quiz 9: Top Performance Through Empowerment,teamwork,and Communication

When Jefferies Inc.was faced with serious quality problems and was forced to recall thousands of vehicles,the company quickly formed a temporary group of employees to brainstorm the problem.The team thus formed is an example of a(n) _______ team.

Which of the following statements is NOT true regarding team size?

Elektra is part of a team that conducts meetings and conferences with the aid of information technology.This is so because the other team members are dispersed across the country.Elektra is most likely to belong to a _____ team.

Giving employees responsibility and authority to make decisions about their work is called

Which of the following is most likely to make an employee feel empowered?

A team made up of members from different functions,such as production,marketing,and finance,is called a _______ team.

Abbey works for a home electronics store and is a member of a team created to increase communication among various departments.Abbey has networked with new people and now has strong contacts for each department when he needs them.Abbey is most likely to be a member of a _____ team.

According to a research on team effectiveness,to achieve best results the ideal team size is usually _____ members.

_______ teams are groups of geographically or organizationally dispersed co-workers who use a combination of telecommunication and information technologies to accomplish an organizational task.

In ________teams,relatively permanent groups of employees with complementary skills perform the day-to-day work of the organization.

A _______ team is a temporary combination of workers who gather to solve a specific problem and then disband.

Which is TRUE regarding stock option plans?

A team consists of a group of people with _ skills and _ are responsible and accountable for accomplishing team objectives.

With _______,employees receive stock shares or the value of the stock upon retiring or leaving the company.

Ali is a member of a semi-permanent team that performs the day-to-day functions of the organization.Ali is most likely to be a member of a(n) _____ team.

Teams at Stratorg Corp.come from many different countries,with skills ranging from creativity to communication to search engine optimization.This is an example of team

A work team that has the authority to decide how its members complete their daily tasks is called a _______ team.

Alia works in a bakery.As part of a _____ team,she shares in the responsibility with other team members of managing her department's work schedule and ordering baking supplies.Along with other team members,she is empowered to complete her tasks at her discretion.