Which of the following does total quality management (TQM)involve?
A)Coordinating efforts in all areas of a company to improve customer satisfaction
B)Limiting employee participation in the continuous improvement process
C)Isolating suppliers and vendors from the continuous improvement process
D)Treating quality simply as a function of the operations process
E)Reworking on defective products to ensure better quality

Question

Quizplus · Accepted Answer

Total Quality Management (TQM) involves coordinating efforts across all areas of a company to improve customer satisfaction, emphasizing continuous improvement and involving all employees and partners, including suppliers and vendors.

Which of the Following Does Total Quality Management (TQM)involve