Continuous improvement of an organization's goods and services is built around the notion that:
A)quality is simply a function of the operations process.
B)quality is free.
C)quality is extremely easy to determine.
D)quality is a concern of the production department only.
E)quality is expensive.

Question

Quizplus · Accepted Answer

The notion that "quality is free" suggests that investing in quality improvement can lead to cost savings and increased efficiency, ultimately benefiting the organization without additional costs.

Continuous Improvement of an Organization's Goods and Services Is Built