Benchmarking lets an organization:
A)replace quality with productivity.
B)know where it stands competitively in its industry.
C)protect its processes and trade secrets from rival firms.
D)eliminate quality control.
E)limit employee participation in total quality management.

Question

Quizplus · Accepted Answer

Benchmarking allows an organization to understand its position relative to competitors in the industry by comparing its processes, products, and performance metrics. This helps in identifying areas of improvement and adopting best practices.

Benchmarking Lets an Organization