The system in which an organization's management collects and analyzes information about the production process to pinpoint quality problems in the production system is called:
A)total quality management.
B)statistical process control.
C)the Program Evaluation and Review Technique (PERT).
D)the in-basket exercise.
E)just-in-time inventory management.

Question

Quizplus · Accepted Answer

Statistical Process Control (SPC) is the method where management collects and analyzes data regarding the production process to identify and address quality issues. It involves using statistical methods to monitor and control a process to ensure that it operates at its full potential.

The System in Which an Organization's Management Collects and Analyzes