Question 1

An employee will most likely seek a lateral move when he or she wants to

Accepted Answer

A lateral move is often sought for personal reasons, such as being closer to family, rather than for career advancement or financial gain.

Question 2

The classroom instruction that focuses on allowing trainees to either directly participate in or watch others perform actual job activities in a simulated setting is called

Accepted Answer

Role-playing involves trainees participating in or observing job activities in a simulated environment to learn and practice skills.

Question 3

Larry interviews a series of job applicants and asks each applicant whatever he feels like asking without trying to ask all of the applicants the same questions. This is known as a(n)________ interview.

Accepted Answer

An unstructured interview is one where the interviewer does not follow a predetermined set of questions, allowing for more spontaneous and varied questioning.

Question 4

The degree to which a test generates a similar score each time it is administered to a job applicant is known as the ________ of the test.

Accepted Answer

Reliability refers to the consistency of a test in producing similar scores across different administrations.

Question 5

Tests that assess the skills of a job applicant that are necessary for the successful performance of a job are known as ________ tests.

Accepted Answer

Ability tests are designed to assess the skills and competencies necessary for successful job performance.

Question 6

Tests that measure the personal characteristics of job applicants that are relevant to successful performance on the job are known as ________ tests.

Accepted Answer

Personality tests assess personal characteristics and traits that are relevant to job performance, such as conscientiousness, agreeableness, and emotional stability.

Question 7

Quest Motors asks applicants for assembly-line positions to complete a computer exercise on their reading and mathematical skills in order to determine if they have the mental aptitude necessary to do these types of jobs. Quest is utilizing the screening procedure of ________ tests.

Accepted Answer

Ability tests are designed to assess an individual's mental aptitude or cognitive capabilities, such as reading and mathematical skills, which are relevant for performing specific job tasks.

Question 8

Karen is a manager in a large restaurant chain, and she wants to use situational interview questions while interviewing server candidates. As a result, Karen decides to ask

Accepted Answer

Situational interview questions ask candidates to describe how they would handle a specific situation, which helps assess their problem-solving and decision-making skills. Option D is a situational question.

Question 9

A manager engages in personality testing by requiring all job applicants to complete

Accepted Answer

Personality testing typically involves questionnaires designed to assess traits such as extroversion or introversion, rather than skills or physical abilities.

Question 10

A manager administers a performance test requiring all applicants for a secretarial position to

Accepted Answer

Typing a report to determine error rate and typing speed is directly relevant to the skills required for a secretarial position, which often involves typing and document preparation.

Question 11

A manager attempting to select a test for a job applicant that will be a good predictor of the applicant's performance on the job should be primarily concerned with the ________ of the test.

Accepted Answer

Validity refers to how well a test measures what it is intended to measure. In this context, it indicates how well the test predicts job performance.

Question 12

Darren, a job applicant seeking a position in an organization is asked to furnish written letters from former supervisors about the quality of his work performance. This applicant is being asked to provide

Accepted Answer

References are written letters from former supervisors or employers that discuss the quality of an applicant's work performance.

Question 13

Tests that measure a job applicant's performance on actual tasks of the job are known as ________ tests.

Accepted Answer

Performance tests measure a job applicant's ability to perform actual tasks related to the job.

Question 14

You are the manager of human resources for OpenSpaces, Inc., a land survey company that often surveys rugged, mountainous terrain. Your company has an opening for a land surveyor. For this job, a candidate needs a college degree in surveying. However, you also want to find out if candidates have certain qualities that will help them excel at the job. The position requires extensive math, good communication skills, and stamina. Considering all of these elements, you focus on ________ to determine which candidate to hire.

Accepted Answer

The interview process can assess communication skills, paper-and-pencil ability tests can evaluate math skills, and physical ability tests can measure stamina, all of which are important for the job.

Question 15

When interviewers present a job applicant with a scenario that is likely to occur on the job and ask the applicant how he or she would respond, this type of question is known as a(n)________ interview question.

Accepted Answer

This type of question is known as a situational interview question, where the applicant is asked to describe how they would handle a specific job-related scenario.

Question 16

Prior to designing a training and development program for managers, a human resource specialist attempts to determine which managers require training and what types of skills and knowledge these managers require to develop. This process is known as

Accepted Answer

Needs assessment is the process of identifying the gap between current and desired performance levels, determining which managers require training, and what specific skills and knowledge they need to develop.

Question 17

General Motors tests applicants for autoworker positions on their mechanical dexterity in an attempt to determine if they have the capability to perform an assembly-line job. This is an example of ________ testing.

Accepted Answer

This is an example of physical ability testing, as it assesses the mechanical dexterity required for performing tasks on an assembly line.

Question 18

Lucia calls a former college professor and asks him to write a letter to her prospective employer commenting on her classroom performance. This is an example of

Accepted Answer

Lucia is asking her former professor to provide a reference regarding her past performance, which is typically used by employers to assess a candidate's qualifications and suitability for a position.

Question 19

The degree to which a test measures what it is supposed to measure is called the ________ of the test.

Accepted Answer

Validity refers to the degree to which a test measures what it is supposed to measure.

Question 20

All of the job applicants for a sales position are asked "What would you do when a customer complains that it takes too long to receive service?" This type of question is known as a(n)________ interview question.

Accepted Answer

Situational interview questions ask candidates to describe how they would handle specific work-related situations, such as dealing with customer complaints about service delays.

Quiz 12: Building and Managing Human Resources