People posing as customers who are paid to check on the quality of a company's products and services and write a detailed report on the experience are
A) mystery shoppers.
B) customer ombudsmen.
C) secret customers.
D) social media influencers.
E) repeat customers.

Question

Quizplus · Accepted Answer

Mystery shoppers are individuals hired to evaluate the quality of products and services by posing as regular customers and providing detailed feedback.

People Posing as Customers Who Are Paid to Check on the Quality