____________can result in a higher check as well as exposing the customer to a menu item they might not try otherwise.
Correct Answer:
Verified
Q3: A study of airline, hotel, and restaurant
Q4: Why do gaps in service occur?
Q5: The most common method to gain customer
Q6: Employees will produce the service expected by
Q7: It can be difficult for an employee
Q9: _,_ , and _are ways to identify
Q10: By involving employees in setting service standards,
Q11: Which of the following describe the most
Q12: Tangibles are the:
A) knowledge and courtesy of
Q13: All of the following are feelings associated
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