The most effective way to evaluate performance management programs is to:
A)survey customers for their input on employee performance improvement.
B)survey supervisors by using a questionnaire, survey, or other quantitative analysis tool.
C)quantify performance expectations, deliver the program, and assess differences in performance before and after the program.
D)compare the costs of such programs and select the one that is most cost-effective.

Question

Quizplus · Accepted Answer

Quantifying performance expectations and assessing differences before and after the program provides measurable data on the program's effectiveness.

The Most Effective Way to Evaluate Performance Management Programs Is