Which of the following is not one of the components of the hospitality product?
A) Service product
B) Marketed product
C) Service delivery
D) Physical product
Correct Answer:
Verified
Q25: Service blueprints visually display the services by
Q26: _refers to how a customer of a
Q27: The GAP theory outlines potential gaps that
Q28: Analyzing the dimensions of service quality is
Q29: The reasons for Gap #1 include:
A) Insufficient
Q31: When goods can be manufactured so that
Q32: Goods are tangible, meaning the customer can_
Q33: Perception _is to the customer.
A) Reality
B) Deception
C)
Q34: There are four components in the hospitality
Q35: Customers may also rely on the experiences
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