There are four components in the hospitality product. Which of the following does not belong?
A) Physical service
B) Service product
C) Service environment
D) Service delivery
E) Physical product
Correct Answer:
Verified
Q29: The reasons for Gap #1 include:
A) Insufficient
Q30: Which of the following is not one
Q31: When goods can be manufactured so that
Q32: Goods are tangible, meaning the customer can_
Q33: Perception _is to the customer.
A) Reality
B) Deception
C)
Q35: Customers may also rely on the experiences
Q36: Goods are typically delivered through some _component.
A)
Q37: The RATER system is an acronym that
Q38: We are most concerned with gap five,
Q39: There are _service gaps.
A) Two
B) Three
C) Four
D)
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