Customers may also rely on the experiences of others to set their _______.
A) Trip plans
B) Expectations
C) Goals
D) Perceptions
Correct Answer:
Verified
Q30: Which of the following is not one
Q31: When goods can be manufactured so that
Q32: Goods are tangible, meaning the customer can_
Q33: Perception _is to the customer.
A) Reality
B) Deception
C)
Q34: There are four components in the hospitality
Q36: Goods are typically delivered through some _component.
A)
Q37: The RATER system is an acronym that
Q38: We are most concerned with gap five,
Q39: There are _service gaps.
A) Two
B) Three
C) Four
D)
Q40: Which of the following is not a
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents