In the appraisal process, while uncovering the underlying problems, if organizational policies and procedures reward inefficient or less-than-high-quality behavior, a supervisor should most appropriately
A) apply the principles of motivation.
B) see that an employee gets the necessary training.
C) change the way work is done.
D) handle the situation with counseling and discipline.

Question

Quizplus · Accepted Answer

If organizational policies and procedures reward inefficient or less-than-high-quality behavior, the root cause of the problem lies in the way work is done. Therefore, the most appropriate action a supervisor can take is to change the way work is done. This could involve re-evaluating policies and procedures, redesigning work processes, or implementing new technologies to improve efficiency and quality. Applying the principles of motivation or providing training may be helpful in some cases, but they will not address the root cause of the problem. Counseling and discipline may be necessary in extreme cases, but they should be viewed as a last resort after other options have been exhausted.

In the Appraisal Process, While Uncovering the Underlying Problems, If