Customer value creation occurs through focusing on:

Question

Quizplus · Accepted Answer

Customer value creation occurs through building and maintaining a strong relationship with the customer. Relationship selling involves understanding the customer's needs and preferences, providing personalized recommendations, and following up with excellent customer service. Formula selling, conference selling, and seminar selling may also be important in the sales process, but they do not necessarily involve building and maintaining a long-term relationship with the customer.

Customer Value Creation Occurs Through Focusing On