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Business Essentials Study Set 7
Quiz 12: Understanding Marketing Principles and Developing Products
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Question 21
Short Answer
What results are expected from a successful product differentiation program? The manner in which the product functions must be changed. Differentiation requires that prices be mid-level in order to generate a high volume of sales. Customer response to the product will change. Differentiation requires that prices be high in order to generate a high volume of sales. Promotional plans will not change.
Question 22
Short Answer
Which term is used to identify the division of a market into categories of customer types? Industrial marketing Marketing mix Customer marketing Market segmentation Market de-categorization
Question 23
Short Answer
The four elements in the marketing mix are advertising, sales promotion, publicity, and public relations. marketing managers, a marketing plan, relationship marketing, and profit. price, place, promotion, and product. profit, price, place, and promotion. demographics, psychographics, geographics, and product-use.
Question 24
Short Answer
It is the middle of August, and Bob has been driving for the last three hours without air conditioning. He is hot and thirsty and would like to find something cold to drink. Bob would consider ________ the most important element in the marketing mix for a soft drink marketer. promotion profit place price product
Question 25
Short Answer
If you were the manager for Track & Wheels, a local backhoe dealer, which promotion would likely be the best method to sell high-priced backhoes? Product placement Price placement Product differentiation Personal selling New product development
Question 26
Short Answer
When Maytag created the perception that its products were more reliable (by showing a lonely repair person with nothing to do) it was using a(n) ________ strategy. product differentiation promotion every-day-low-prices new product development market segmentation
Question 27
Short Answer
Which of the following is correct with regard to price? It refers only to the actual amount of money that consumers pay for a product. It is generally the second-most important element in the marketing mix. In some cases, high prices will actually attract customers by implying that the product is unusually good. It is more important for industrial goods than it is for consumer goods. All of these
Question 28
Short Answer
Hansen Trucking Company transports detergent from a loading dock in Toronto to a supermarket shelf in Sherbrooke. This is a(n) ________ element of the marketing mix. ownership form time product place
Question 29
Short Answer
________ must support the firm's operating costs, administrative costs, research costs, and marketing costs such as advertising and sales salaries. Product differentiation Price Product Place Promotion
Question 30
Short Answer
Which element of the marketing mix is illustrated by the use of premiums, trading stamps, and coupons meant to encourage consumers to buy more of a product? Price Promotion Production Place Productivity improvements
Question 31
Short Answer
The importance of ________ in marketing can be seen in the example of the introduction of "Crayola IQ" colour pencils because crayons were seen as too "babyish" by 8 to 12 year olds. language geography demographics history psychology
Question 32
Short Answer
________ is the most highly visible component of the marketing mix. Promotion Place Profit Product Price
Question 33
Short Answer
A TD Canada Trust advertisement that emphasizes non-traditional extended banking hours is an example of product differentiation. market research. industrial marketing relationship marketing market segmentation
Question 34
Short Answer
Groups of people with similar wants and needs that can be expected to show interest in the same products are called customers. prospects. homogeneous segments. potential customers. target markets.