Question 1

Which of the following is an example of a primary stress intervention?

Accepted Answer

Providing flexible working conditions is an example of a primary stress intervention because it targets the root cause of stress by addressing the work environment and reducing stressors that employees may face. Talking with friends and using relaxation techniques are examples of personal coping strategies, which are secondary stress interventions. Providing employee assistance programs is a tertiary stress intervention, which offers support and treatment for employees who are already experiencing stress-related issues.

Question 2

What is an example of an individual tertiary stress intervention?

Accepted Answer

Seeing a psychotherapist is an example of an individual tertiary stress intervention because it involves one-on-one therapy sessions with a mental health professional to address specific personal and emotional difficulties. The other options (yoga classes, sick days/leave options, talking with friends/coworkers) may also be helpful in reducing stress, but they are not specifically individual interventions targeting personal issues.

Question 3

What two categories of stressor have, or can have, a long duration?

Accepted Answer

Chronic stressors have a long duration, as they are ongoing and persistent, while catastrophic stressors can also have a long-term impact on an individual's life or well-being even though they are a one-time event. Daily and acute stressors, on the other hand, tend to be more short-term in nature.

Question 4

Which of the following serious physical conditions is the most prominent outcome of stress?

Accepted Answer

Chronic stress is a significant risk factor for coronary heart disease, as it can lead to increased blood pressure, inflammation, and unhealthy lifestyle choices, all of which contribute to heart disease.

Question 5

What two personality characteristics are particularly relevant to stress?

Accepted Answer

Type A behaviour pattern, characterized by hostility, time urgency, and competitiveness, has been linked to stress. Negative affectivity, which includes traits such as anxiety, depression, and irritability, can also contribute to stress. Together, these two personality characteristics can significantly impact an individual's stress levels. Type B behaviour and competitive behaviour may also impact stress, but they are not as directly relevant as type A behaviour pattern and negative affectivity.

Question 6

What is an example of an organizational secondary stress intervention?

Accepted Answer

The answer of What is an example of an organizational...

Question 7

What is the definition of stress?

Accepted Answer

Stress is an individual's internal response to, or evaluation of a demand that arouses negative feelings.

Question 8

Based on the factors identified in the NIOSH model of workplace stressors, whose job has the
most potential to be stressful?

Accepted Answer

The answer of Based on the factors identified in the...

Question 9

What model would explain why Celeste is unaffected by a network outage, whereas Celine is screaming loudly at the office's network administrator?

Accepted Answer

The socio-technical model emphasizes the interaction between social and technical factors within an organization. It suggests that both technological and social factors need to be considered when implementing and managing technology systems. In this scenario, Celeste may have better social factors in place (such as training on how to manage without the network) or may have a better technological system that can function without the network. On the other hand, Celine may not have access to these resources or may not have received adequate training on how to manage without the network, leading to her frustration.

Question 10

What type of moderator can aggravate an individual's response to a stressor?

Accepted Answer

The answer of What type of moderator can aggravate an...

Question 11

According to the textbook, what is the main reason why stress is related to increased workplace accidents in any job?

Accepted Answer

Stress can impair concentration, leading to mistakes and accidents in the workplace.

Question 12

What is experienced by an employee who feels that his salary is too low given his amount of responsibility and the long hours he works?

Accepted Answer

Distributive injustice refers to the perceived unfairness in the outcome (in this case, salary) that an employee receives in relation to the effort or contribution they put in. The employee in this scenario feels that they deserve a higher salary based on the responsibility and long hours they work, but they do not receive it, leading to perceptions of distributive injustice.

Question 13

What are the four categories of strain reactions?

Accepted Answer

The four categories of strain reactions are psychological (emotional), physical (somatic), behavioral (action-oriented), and organizational (work-related). Option D includes all four categories, making it the best choice. Option A includes physical and mental categories but misses the behavioral and organizational categories. Option B includes organizational and physical categories, but misses the psychological and behavioral categories. Option C includes psychological, physical, and cognitive categories but misses the behavioral and organizational categories.

Question 14

Why have primary stress interventions not been widely implemented in Canada?

Accepted Answer

The statement implies that the reason for the lack of implementation of primary stress interventions in Canada could be resistance from senior managers. There is no mention of resistance from unions, employees or supervisors. Therefore, option D is the best choice.

Question 15

Stressors may vary along which of the following dimensions?

Accepted Answer

The four dimensions that stressors can vary along are frequency of occurrence, intensity, duration, and predictability. Choice C includes all of these dimensions, making it the most accurate option.

Question 16

What are the four components that researchers and practitioners of occupational health psychology focus on to reduce work-related psychosocial disorders?

Accepted Answer

Researchers and practitioners of occupational health psychology focus on organizational change, information, psychological health services, and surveillance to reduce work-related psychosocial disorders. This includes creating a supportive work environment through organizational change, providing employees with necessary information to reduce stress, offering psychological health services to employees, and implementing surveillance systems to monitor and prevent potential issues. Violence in the workplace is also a concern that may be addressed through these components. Stress moderators, negative affectivity, and depression at work may be relevant factors but are not the primary focus of occupational health psychology in addressing work-related psychosocial disorders.

Question 17

Who is responsible for publishing the new voluntary standard for psychological health and safety in the workplace?

Accepted Answer

The Canadian Standards Association (CSA) is responsible for publishing the new voluntary standard for psychological health and safety in the workplace.

Question 18

Gianni's manager has noticed that Gianni seems to be regularly engaging in presenteeism. What is the most likely explanation for this behaviour?

Accepted Answer

Presenteeism often occurs when employees are worried about job security, leading them to work even when they are unwell or not fully productive, out of fear of losing their job.

Question 19

Which of the following is most likely to be an outcome of family-to-work conflict?

Accepted Answer

The answer of Which of the following is most likely...

Question 20

Ergun works from a home office as a salesperson for a large drug company. How can his sales manager determine whether working from home is a psychosocial hazard for Ergun?

Accepted Answer

Monitoring Ergun's sales activity and results is the best way for a sales manager to determine whether working from home is a psychosocial hazard for him. It will give the manager insight into Ergun's productivity, work quality, and ability to manage his workload from home. Monitoring inventory of drug samples, nervous mannerisms, or email response time may not provide an accurate picture of whether working from home is a hazard for Ergun.

Quiz 7: Psychosocial Hazards