A Management Tool (Scenario)
The managers wanted and needed something they could actually use as a tool for redesigning the jobs in their departments. They had now sat through four days of management training, but so far, with all of the fancy theories, they had not received any specific guidance in this area. Finally, on the last day of the training, they learned about the job characteristics model. Sure, it still had all of the theory and other academic jargon, but it also provided some specific steps to help improve the core job dimensions.
-One suggestion, ________, encourages putting existing fragmented tasks back together to increase skill variety and task identity.
A) expanding jobs vertically
B) establishing client relationships
C) creating natural work units
D) combining tasks
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