The use of overbooking, allocating capacity among customer segments, and differential pricing is what type of capacity management technique?
A) Employee scheduling
B) Yield/revenue management
C) Capacity sharing
D) Self-service

Question

Quizplus · Accepted Answer

Overbooking, allocating capacity among customer segments, and differential pricing are all techniques used in yield/revenue management, which involves maximizing revenue through strategic allocation of capacity based on demand.

The Use of Overbooking, Allocating Capacity Among Customer Segments, and Differential