Which of the following is NOT a reason for the rapid growth of services?
A) Government deregulation of service industries
B) Banning advertising and promotional activities for professional services
C) Privatisation of previously government-controlled services
D) The emergence of a global middle class demanding more and better services
E) Professional services and franchises competing globally
Correct Answer:
Verified
Q5: Activities or amenities that enhance the use
Q6: In a service encounter, customers obtain value
Q7: Arrange the following aspects of the customer
Q8: One of the characteristics that makes services
Q9: Soft drinks would be considered as _
Q11: The _ a product or service is
Q12: During a stay in a hotel, which
Q13: Which of the following services could be
Q14: A service is any act, performance or
Q15: Which of the following types of value
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